Configuration

Applies To: Operations Manager 2007

We recommend that you enable and configure Internet Information Services (IIS) logging on your managed IIS servers to enhance the monitoring of IIS by Operations Manager 2007.

Configure IIS Logging

The Windows Server Internet Information Services 2000 and 2003 Management Packs collect data from IIS logs. If logging is not enabled, only service data is collected and analyzed by the Management Pack. Additionally, IIS log files must be set to the W3C Extended Log File format. Logging must be enabled for each type of site and virtual server that you want to collect monitoring data for, such as the following:

  • FTP sites

  • Web sites

  • SMTP virtual servers

  • NNTP virtual servers

By default, logging is enabled for each IIS Web and FTP site, and the format is set to W3C Extended Log File format. However, logging is not enabled for SMTP or NNTP virtual servers. You can enable monitoring for these virtual servers manually. Additionally, if you are not receiving monitoring data from IIS logs for a Web site or FTP site, verify that logging is enabled and that the correct format is selected.

To enable logging on a virtual server

  1. In Internet Information Services Manager, double-click the local computer.

  2. Right-click the SMTP Virtual Server or NNTP Virtual Server folder for which you want to enable logging, and then click Properties.

  3. On the General tab, select Enable logging.

  4. From the Active log format drop-down list, select W3C Extended Log File format, and then click OK.

Configuring IIS Logging on Windows Server 2000 Computers

By default, on computers running Microsoft Windows Server 2000, IIS logging is configured to include Process Accounting extensions for Web sites. Collection of these extensions can result in unreliable data, such as “An unknown token name (s-event) was encountered.” To avoid receiving this type of data, disable logging of Process Accounting extensions.

To disable logging of Process Accounting extensions

  1. In Internet Services Manager, double-click the local computer.

  2. Right-click the Default Web Site, and then click Properties.

  3. On the Web Site tab, select Enable logging.

  4. From the Active log format drop-down list, select W3C Extended Log File Format, and then click Properties.

  5. Click the Extended Properties tab.

  6. In the Extended Logging Options list box, clear Process Accounting, and then click OK.