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IAG client endpoint system requirements

Updated: February 10, 2010

Applies To: Intelligent Application Gateway (IAG)

Whale Communications Intelligent Application Gateway (IAG) 2007 provides client components that can be installed on a range of diverse client endpoints. These components control how client endpoints connect to IAG sites and the IAG features and functionality available to them. The following sections describe the endpoint prerequisites for installing and running IAG client endpoint components.

Operating system prerequisites

 

Operating System IAG 2007 Service Pack 1 IAG 2007 Service Pack 2 IAG 2007 Service Pack 2 Update 3 eGap 3.6x

Windows XP 32-bit

Yes

Yes

Yes

Yes

Windows XP 64-bit

No

No

No

No

Windows Vista 32-bit

Yes

Yes

Yes

Yes (from eGap 3.6 SP1)

Windows Vista 64-bit

No

No

Yes

No

Windows 7 32-bit

No

No

Yes

No

Windows 7 64-bit

No

No

Yes

No

Windows Server 2003 32-bit

Yes

Yes

Yes

Yes

Windows Server 2003 64-bit

No

No

No

No

Windows Server 2008 32-bit

Yes

Yes

Yes

Yes

Windows Server 2008 64-bit

No

No

Yes

No

Mac OX X 10.3+ (PowerPC and Intel) 32-bit only

Partial

Yes

Yes

Partial

Linux (RPM-based Linux distributions: Red Hat Enterprise 4 and 5, Fedora Core 5 and up. Debian Linux distributions; Debian 4 and up, Ubuntu 6.10 and up) 32-bit only

Partial

Yes

Yes

Partial

Windows Mobile 2003

No endpoint components available

No endpoint components available

No endpoint components available

No endpoint components available

Windows Mobile 2005

No endpoint components available

No endpoint components available

No endpoint components available

No endpoint components available

Windows Mobile 6.x

No endpoint components available

No endpoint components available

No endpoint components available

No endpoint components available

Browser prerequisites

 

Browser IAG 2007 Service Pack 1 IAG 2007 Service Pack 2IAG 2007 Services Pack 2 IAG 2007 Services Pack 2 Update 3 eGap 3.6.x

Internet Explorer 6.0

Yes

Yes

Yes

Yes

Internet Explorer 7.0

Yes

Yes

Yes

Yes (from eGap 3.6 SP1)

Internet Explorer 8.0

No

No

Yes

No

Mozilla family: Netscape Navigator 7.1.x; Netscape Navigator 7.2.x; Mozilla 1.7.x; Firefox 1.0.x; Camino 0.83

Yes

Yes

Yes

Yes

Firefox 2.0.x; 3.0.x

Partial

Yes

Yes

Partial

Safari 1.2.4; Safari 1.3; Safari 2.0

Yes

Yes

Yes

Yes

Safari 3.0.x

Partial

Yes

Yes

Partial

Endpoint component prerequisites

 

Endpoint component IAG 2007 Service Pack 1 IAG 2007 Service Pack 2 IAG 2007 Service Pack 2 Update 3 eGap 3.6.x

Endpoint Detection component (Active X)

Yes

Yes

Yes

Yes

Endpoint Detection component (Java)

No

Yes

Yes

No

Attachment Wiper component (ActiveX)

Yes

Yes

Yes

Yes

Attachment Wiper component (Java)

No

Yes

Yes

No

SSL Tunneling component via port forwarding (Windows XP support)

Yes

Yes

Yes

Yes

SSL Tunneling component via port forwarding (Mac/Linux support)

Yes

Yes

Yes

Yes

SSL Tunneling component via port forwarding (Windows Vista 32-bit support)

Yes

Yes

Yes

Yes

SSL Tunneling component via port forwarding (Windows Vista 64-bit support)

No

No

Yes

No

SSL Tunneling component via port forwarding (Windows 7.0 32-bit support)

No

No

Yes

No

SSL Tunneling component via port forwarding (Windows 7.0 64-bit support)

No

No

Yes

No

SSL Tunneling component via socket forwarding (Windows XP support)

Yes

Yes

Yes

Yes

SSL Tunneling component via socket forwarding (Windows Vista 32-bit support)

Yes

Yes

Yes

Yes (from eGap 3.6 SP1)

SSL Tunneling component via socket forwarding (Windows Vista 64-bit support)

No

No

No

No

SSL Tunneling component via socket forwarding (Windows 7.0 32-bit support)

No

No

Yes

No

SSL Tunneling component via socket forwarding (Windows 7.0 64-bit support)

No

No

Yes

No

SSL Tunneling component via socket forwarding (Mac/Linux support)

No

No

No

No

Tunneling via Network Connector (Windows XP support)

Yes

Yes

Yes

Yes

Tunneling via Network Connector (Windows Vista 32-bit support)

Yes

Yes

Yes

Yes (from eGap 3.6 SP1)

Tunneling via Network Connector (Windows Vista 64-bit support)

No

No

Yes

No

Tunneling via Network Connector (Mac/Linux support)

No

No

No

No

Tunneling via Network Connector (Windows 7.0 32-bit support)

No

No

Yes

No

Tunneling via Network Connector (Windows 7.0 64-bit support)

No

No

Yes

No

Notes

  • IAG ActiveX client components are supported only on client endpoints running Windows operating systems with an Internet Explorer browser. For online installation, the browser must be configured to enable the download and running of signed ActiveX objects.

  • The Whale Component Manager ActiveX object installs the other client components. For initial online installation of Whale Component Manager, administrator privileges are required on the client endpoint.

  • Java client components cannot be installed using offline installation.

  • For Java client components, when IAG is not running SP2 JRE version 1.4 is required. IAG SP2 requires JRE version 1.5.

  • In IAG SP2, initial installation of the Endpoint Detection Java applet and the Attachment Wiper Java applet requires administrator privileges on the client endpoint.

  • There are no specific requirements for the IAG Client Trace and Socket Forwarding Helper components.

  • Although browsers other than those in the table above may be functional for site access, for full feature functionality only the listed browsers are supported.

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