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Installing IAG Service Pack 2 on a hardware appliance

Updated: February 10, 2010

Applies To: Intelligent Application Gateway (IAG)

This topic provides detailed instructions for performing an in-place server upgrade to Whale Communications Intelligent Application Gateway (IAG) 2007 Service Pack 2 (SP2). It also describes the method by which endpoint policies are migrated to IAG 2007 SP2 from previous IAG versions.

Before installing IAG SP2, see Intelligent Application Gateway (IAG) 2007 Service Pack 2 release notes.

noteNote:
It is recommended that you back up the existing IAG configuration prior to the installation of SP2. For more information about backing up the configuration, see Backing up and restoring the IAG configuration.

Supported upgrade scenarios

The following are the supported upgrade scenarios:

  • You can upgrade from IAG 2007 SP1 to IAG 2007 SP2.

  • You can upgrade from IAG 2007 to IAG 2007 SP2.

Preparing an IAG hardware appliance

Before you install IAG, you need to install ActivePerl version 5.8.8.822 on the IAG server.

You may install ActivePerl anywhere on the IAG server.

noteNote:
If nsPerl is installed on your computer, do not uninstall it, in case you want to uninstall IAG SP2 and revert to the previous version installed.

To install ActivePerl on the IAG server

  1. On the IAG server, access the following URL:

    http://downloads.activestate.com/ActivePerl/Windows/5.8/ActivePerl-5.8.8.822-MSWin32-x86-280952.msi

  2. Save the file anywhere on the computer, and then in the Download Complete dialog box, click Run.

  3. Follow the instructions to complete the installation.

If you want to reinstall ActivePerl at any time after IAG is installed, do the following.

To reinstall ActivePerl on the IAG server

  • On the IAG computer, at a command prompt, type the following, and then press ENTER:

    ActivePerlReinstall.cmd <full path of the ActivePerl msi file location>

Installing IAG SP2

To install IAG SP2, do the following.

To install IAG SP2

  1. Access the Microsoft Whale Communications Intelligent Application Gateway 2007 Service Pack 2 page (http://go.microsoft.com/fwlink/?LinkID=135614&clcid=0x409) on the Microsoft Download Center.

  2. On the page you accessed in step 1, next to the IAG3.7SP2.exe file, click the Download button, and then do one of the following:

    • To start the installation immediately, click Run.

    • To save the download to your computer for installation at a later time, click Save.

  3. Follow the instructions to complete the installation.

Policy upgrade in Service Pack 2

This section describes the method by which endpoint policies are migrated to IAG 2007 SP2 from previous IAG versions, including custom policies and default policies that are provided by the system.

Upgrade of default policies

Default policies that were provided with the system in previous versions are migrated to IAG 2007 SP2 as follows:

  • The pre-SP2 policy is translated into the corresponding Windows policy. For example, the pre-SP2 SharePoint 2007 Download policy is translated into a SharePoint 2007 Download (Windows) policy. This is true both for policies where the default values were not edited and for policies where the default values were customized.

  • Mac OS and Linux policies are determined as follows:

    • If a corresponding system-defined, platform-specific policy exists for a platform, it is applied as the platform's default policy. For example, SharePoint 2007 Download (Mac OS).

    • If no corresponding platform-specific policy exists for a platform, the value of the policy is set to Never. For example, the default value of the SharePoint 2007 Download (Linux) policy is Never.

  • The default value of all the default "Other" policies is Never.

Upgrade of custom policies

Custom, user-defined policies are migrated to IAG 2007 SP2 as follows:

  • The pre-SP2 policy is translated into a corresponding Windows policy.

  • The default values of Mac OS, Linux, and Other policies are set as follows:

    • In the pre-SP2 version, if the option Enforce policy only when endpoint detection is enabled was selected, then the Mac OS, Linux, and Other policies are set to Always.

    • In the pre-SP2 version, if the option Enforce policy only when endpoint detection is enabled was not selected, then the Mac OS, Linux, and Other policies are set to Never.

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