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Enable or Disable Call Answering Rules for a UM-Enabled User

 

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

You can specify whether you want individual users to be able to create and manage their own call answering rules by configuring their mailbox properties. You can also allow or prevent them from creating call answering rules by allowing or preventing Call Answering Rules on a Unified Messaging (UM) dial plan or UM mailbox policy that's associated with a user.

You can enable or disable call answering rules for multiple UM-enabled users by configuring Call Answering Rules on a UM dial plan or UM mailbox policy.

Looking for other management tasks related to UM users? Check out Managing Unified Messaging Users.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

  1. In the console tree, click Recipient Configuration.

  2. In the result pane, select the user's mailbox that you want to view.

  3. In the action pane, click Properties.

  4. On the Mailbox Features tab, click Unified Messaging, and then click Properties.

  5. On the Unified Messaging Properties page, select or clear the check box next to Allow users to configure call answering rules.

  6. Click OK to accept your changes.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

This example disables Call Answering Rules for the user tony@contoso.com.

Set-UMMailbox -Identity tony@contoso.com -CallAnsweringRulesEnabled $false

For more information about syntax and parameters, see Set-UMMailbox.

After you enable or disable call answering rules for a UM-enabled user, you may also want to:

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