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Event ID 5601 — WMI Service Availability

Updated: August 5, 2011

Applies To: Windows Server 2008 R2

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The WMI Service (winmgmt) must be available for the WMI infrastructure to operate properly.

Event Details

Product: Windows Operating System
ID: 5601
Source: Microsoft-Windows-WMI
Version: 6.1
Symbolic Name: WBEM_MC_REPOSITORY_FAILED_TO_START
Message: The WMI Service failed to load the repository files under the directory %windir%\system32\wbem\repository. This can be caused by a corruption in the repository files, security settings on this directory, lack of disk space, or other system resource issues like lack of memory. If this error happens every time the machine is rebooted then the administrator on this machine may need to stop WMI Service, delete all files and directories under this location, and restarting the WMI Service.

Resolve

Run the WMI Diagnosis Utility (WMIDiag)

The WMIDiag tool is a script that automates various troubleshooting steps that you can use to determine whether WMI is working correctly. It provides a comprehensive report about the state of the WMI infrastructure.

Download WMIDiag. The download is a self-extracting executable. Run the executable and, when prompted, specify a folder into which to extract the files. The result should be a folder named wmidiag with three files in it: WMIDiag.doc, WMIDiag.vbs, and WMIDiag.xls.

To run the WMIDiag tool:

  1. Open a command prompt window.
  2. Navigate to the wmidiag folder that was created when you ran Wmidiag.exe.
  3. Type cscript wmidiag.vbs.

Review the report created by WMIDiag and follow the suggested problem resolution steps.

Verify

Restart the WMIDiag tool. If the problem is resolved, the tool should display the message, "SUCCESS: WMIDiag determined that WMI works CORRECTLY". If it does not report success, then it will describe the problems found and suggest steps to resolve them.

Related Management Information

WMI Service Availability

Management Infrastructure

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