Event ID 2096 — Message Queuing System Resources

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Applies To: Windows Server 2008 R2

Disk, memory, and system resources are assigned to Message Queuing. If these resources become limited, Message Queuing may not function as expected.

Event Details

Product: Windows Operating System
ID: 2096
Source: MSMQ
Version: 6.1
Symbolic Name: CreateDirectory_ERR
Message: The Message Queuing folder cannot be created.

Resolve

Ensure that ACLs are configured properly

The Message Queuing access control list (ACL) needs appropriate permissions to the directory that it is trying to write to. Make sure that the MSMQ Service is running as an account that has permissions to create and modify directories to be used by the MSMQ Service. (By default, the MSMQ Service creates directories under the %windir%\System32\MSMQ directory.) You can do this by directly giving Modify, Read, and Write permissions to the account that the MSMQ Service runs under.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To determine the account that the MSMQ Service runs under:

  1. Open the Services snap-in. To open Services, click Start. In the search box, type services.msc, and then press ENTER.
  2. Locate Message Queuing, and then check the account name in the Log On As column.
  3. Open Windows Explorer, and then navigate to the Message Queuing folder, which should be under %windir%\sSystem32\msmq (for example C:\Windows\System32\msmq).
  4. Right-click the msmq folder, point to Properties, and then click the Security tab.
  5. Under Groups and user names, click Edit.
  6. In the pop-up window, click Add, and then enter the name of the account that the MSMQ Service runs under. This is the name that you found in step 2.
  7. Click OK.
  8. In the Permission ssection, select the Allow check box for the following permissions: Full Control, Modify, Read & execute, and Write.

If you continue to get this error, note any details in the event message, and then contact Microsoft Customer Service and Support (CSS). For information about how to contact CSS, see Enterprise Support (https://go.microsoft.com/fwlink/?LinkId=52267).

Verify

Verify that there is sufficient available memory and disk space.

To perform these procedures, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that there is enough available memory:

  1. Open Task Manager. To open Task Manager, right-click an empty space on the taskbar, and then click Task Manager.
  2. Click the Performance tab.
  3. Verify the CPU Usage is not 100%.

To verify that there is enough available disk space:

  1. Open Windows Explorer.
  2. Right-click the drive where Message Queuing is located, and then click Properties.
  3. Verify that there is available Free space.

Message Queuing System Resources

Message Queuing