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Error Log Information for Active Setup Log.txt

The Active Setup Log.txt file can help you troubleshoot Windows Update Setup errors and the status of Setup when the error occurred. You can find the following entries in the log:

Log Entry

Meaning

0

Initializing, by making a temporary folder, checking disk space.

1

Checking for all dependencies.

2

Downloading files from the server.

3

Copying files from download location to temporary installation folder.

4

Restarting download and retrying Setup because of a time-out error or other download error.

5

Checking trust and checking permissions.

6

Extracting files.

7

Running Setup program (an .inf or .exe file).

8

Installation is finished.

9

Download finished, and all files are downloaded.

Some common error codes:

Error Code

Meaning



80100003

Files are missing from the download folder during installation.



800bxxxx

An error code starting with 800b is a trust failure.



800Cxxxx

An error code starting with 800C is a urlmon failure.

Examples

Some common examples are:



800C005: File or server not found.



800C00B: The connection timed out.



8004004: The user canceled Setup.


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