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Checklist: Deploying a New Unified Messaging Environment

Applies to: Exchange Server 2010

Topic Last Modified: 2009-11-05

Use this checklist to install and deploy Microsoft Exchange Server 2010 Unified Messaging (UM). Before you start working with this checklist, make sure you're familiar with the concepts in:

For step-by-step guidance about how to upgrade from Microsoft Exchange Server 2007 to Exchange 2010, see Checklist: Upgrading to Exchange 2010 Unified Messaging.

Done? Tasks Topic

 

Deploy and configure the IP gateways, IP PBXs, and PBXs in your organization.

Managing IP Gateways

 

Verify that the Exchange server roles other than the Unified Messaging server role have been installed and configured.

Verify an Exchange 2010 Installation

 

Install the Unified Messaging server role.

Install the Exchange 2010 Unified Messaging Server Role

 

Optional: Install the Unified Messaging language packs you need on the UM servers in your organization.

Install a Unified Messaging Language Pack on a UM Server

 

Create the required number of UM dial plans for your organization.

Create a UM Dial Plan

 

Configure the UM dial plans in your organization.

View or Configure the Properties of a UM Dial Plan

 

Create the required number of UM IP gateways.

Create a UM IP Gateway

 

Create the required number of UM hunt groups.

Create a UM Hunt Group

 

Add each UM server that has been installed to the appropriate dial plan.

Add a UM Server to a Dial Plan

 

Optional: Configuring mutual TLS

  • Run the Exchange Certificate wizard.
  • Configure your UM dial plan security setting.
  • Configure the Startup Mode for each UM server.
  • Configure your UM IP gateways to listen on port 5061.
  • Import your Exchange certificate on each IP gateway or IP PBX.

 

Create the required number of auto attendants.

Create a UM Auto Attendant

 

Configure the auto attendants in your organization.

View or Configure the Properties of a UM Auto Attendant

 

Create a UM mailbox policy or configure the default UM mailbox policy.

 

Enable users in your organization for Unified Messaging.

Enable a User for Unified Messaging

 

Optional: Deploy and configure incoming faxing.

Deploying and Configuring Incoming Faxing

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