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Install Enterprise Portal in a traditional perimeter network [AX 2012]

Updated: November 11, 2013

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

This topic describes how to set up a traditional perimeter network to support Enterprise Portal for Microsoft Dynamics AX. A traditional perimeter network uses two firewalls and two domain controllers to restrict access to Microsoft Dynamics AX data, forms, and business processes. More specifically, a traditional perimeter network enables internal users of your corporate network (CORP users) to access Enterprise Portal in the perimeter network from either the intranet or the Internet. External users can access Enterprise Portal in the perimeter network from the Internet, but are not permitted to access files or information in the intranet. This restricted access is accomplished by using firewalls and a separate Active Directory forest with 1-way, outgoing, transitive, forest-level trust with the Active Directory forest in the intranet.

Caution noteCaution

If you do not have experience setting up and configuring network security, contact a Microsoft Certified Partner for help. If you do not set up the perimeter network correctly, the system might be vulnerable to security threats.

This topic includes information about the following.

  • About traditional perimeter networks

  • Before you begin

  • Configure the traditional perimeter network

  • Name resolution

  • Enterprise Portal pre-installation tasks

  • Install Enterprise Portal

  • Enable users to access the Enterprise Portal site

NoteNote

If you are upgrading Enterprise Portal between Microsoft Dynamics AX 2012, Microsoft Dynamics AX 2012 Feature Pack, and Microsoft Dynamics AX 2012 R2, you should review Scenario: Perform in-place upgrade to AX 2012 R2 or AX 2012 R3.

A traditional perimeter network contains two Microsoft Active Directory domain controllers separated by firewall devices in two distinct networks, as shown in Figure 1.

Figure 1: A traditional perimeter network

Enterprise Portal traditional perimeter network

The perimeter network contains the Enterprise Portal Web server that is running IIS, SharePoint, and an Active Directory domain controller. The perimeter domain controller hosts accounts for those users who are external to the organization and who require Enterprise Portal access. These user accounts are set up on the perimeter domain controller as follows:

  1. External users have no rights on the internal domain.

  2. External users cannot access the internal network

  3. The internal network contains a complete installation of Microsoft Dynamics AX. This includes the following components:

    1. An Active Directory domain controller that contains the accounts for all internal Microsoft Dynamics AX users

    2. A database that stores Microsoft Dynamics AX data

    3. A Microsoft Dynamics AX AOS

The internal forest has a one-way, incoming, transitive, forest-level trust with the perimeter forest. In the following description, the intranet/internal network is referred to as CORP. This configuration enables the following access scenarios.

  • CORP users can access the AOS by using the Microsoft Dynamics AX Win32 client or the browser-based Enterprise Portal on an internal computer

  • CORP users can access the AOS by using the Microsoft Dynamics AX Win32 client or browser-based Enterprise Portal from an external computer

  • External users can access the AOS by using the browser-based Enterprise Portal from an external computer

The configurations in this document are only one example of how to configure internal and external users to access the AOS by using Enterprise Portal.

Complete the following tasks before you install Enterprise Portal in a traditional perimeter network.

  • Verify that you have the appropriate permissions to install Enterprise Portal. For more information about permissions, see Verify that you have the required permissions for installation.

  • Install and configure Microsoft Dynamics AX required components in your internal network. If you already installed Microsoft Dynamics AX required components, you must verify that the AOS service runs as a domain user account that is a member of your internal network. The AOS service cannot run as NT Authority\Network Service for a traditional perimeter network deployment that hosts Enterprise Portal. Verify that the unqualified AOS DNS hostname is not greater than 15 characters. At a minimum, you must install the Microsoft Dynamics AX client, the Application Object Server (AOS), and the database. You must be a local administrator on the server(s) were you want to deploy these components. For more information, see Install Microsoft Dynamics AX 2012.

  • If you installed a non-SYS layer model file in the Microsoft Dynamics AX environment, compile Microsoft Dynamics AX before you install Enterprise Portal. If you do not compile Microsoft Dynamics AX, the Enterprise Portal installation might fail.

  • While logged in as a CORP user who is a local administrator on the server, install SharePoint on the perimeter-network server that will host Enterprise Portal. Verify that you are an administrator on the server and in the Microsoft SQL Server instance that will host SharePoint. When SharePoint prompts you to specify credentials for a service, specify a domain user account that is a member of the internal network. You will specify this same account as the .NET Business Connector proxy account when you install Enterprise Portal. The account does not have to be a member of the administrators group on the server.

  • If you want to deploy Enterprise Portal in multiple languages, you must download and deploy SharePoint language packs onto the web server before you install Enterprise Portal. You can download SharePoint language packs from Microsoft.com. Enterprise Portal is currently supported in the following languages:

    Arabic

    Chinese (Simplified)

    Czech

    Danish - 1030

    Dutch (Netherlands)

    Dutch (Belgium)

    English

    English (Australia)

    English (Canada)

    English (India)

    English (Ireland)

    English (Malaysia)

    English (New Zealand)

    English (Singapore)

    English (South Africa)

    English (UK)

    English (US)

    Estonian

    Finnish

    French (France)

    French (Canada)

    French (Belgium)

    French (Switzerland)

    German (Germany)

    German (Austria)

    German (Switzerland)

    Hungarian

    Icelandic

    Italian

    Italian (Switzerland)

    Japanese

    Latvian

    Lithuanian

    Norwegian

    Polish

    Portuguese (Brazilian)

    Russian

    Spanish (international)

    Spanish (Mexico)

    Swedish

    Thai

    To deploy Enterprise Portal in one of the languages list here, you must create a Web application in SharePoint and specify the new language. For more information, see Create an Enterprise Portal site.

  • Verify that the name of the server that will host Enterprise Portal does not include an underscore, for example EPserver_1. If an Enterprise Portal server includes an underscore in the server name, lookups and web pages might display errors.

  • On the computer where you will install Enterprise Portal, run the prerequisite validation utility to verify that system requirements have been met. For information about how to run the prerequisite validation utility, see Check prerequisites.

    For more information about the hardware and software requirements for Microsoft Dynamics AX, see the system requirements.

  • If you are installing Enterprise Portal on a server that already hosts an Enterprise Portal deployment and you want to overwrite that deployment, you must have Full Control permission in SharePoint for the existing Enterprise Portal site collection. If you do not have Full Control permission, you will not be able to delete the existing site collection by using Setup.

ImportantImportant

If you attempt to install Enterprise Portal on an existing Internet Information Services (IIS) site that is already configured to use a host header, the installation fails, unless you create a BackConnectionHostNames registry entry.

This section describes how to configure ports and a one-way trust for a traditional perimeter network that supports Enterprise Portal.

This section describes how to configure ports in the perimeter network and the internal network so that users can access the appropriate Microsoft Dynamics AX information by using Enterprise Portal. Table 1 at the end of this section provides a complete list of ports and the associated direction, connection, and connection type information.

Figure 2: A request for an Enterprise Portal page

A request for an Enterprise Portal page

A request is processed as follows:

  1. By default, the Enterprise Portal Web server receives the request from the firewall on TCP port 80 (or 443, if the Web server is configured for Secure Sockets Layer [SSL] encryption). The firewall therefore must have port 80 or 443 open for incoming Internet requests.

  2. After the Web server receives the request, it sends the request to the perimeter domain controller on UDP port 53 to verify whether the user is an external or internal user.

  3. The perimeter domain controller and the internal domain controller communicate by using various ports, as shown in Table 1 at the end of this section.

  4. The perimeter domain controller identifies the user and then returns the request to the Web server on UDP port 53.

  5. The Web server authenticates the user and then sends the request to the AOS using TCP. The default port is 2712. The Web server and the AOS communicate by using the Business Connector proxy account.

  6. The AOS communicates with the Microsoft Dynamics AX SQL Server database on port 1433, by default.

  7. After the AOS retrieves the necessary data from the database, it returns the response to the Web server.

  8. The Web server responds back to the client (browser).

Table 1: Ports for a traditional perimeter network to support Enterprise Portal

Port

Direction

Connection

Type

Notes

80 or 443 (by default)

Inbound/ Outbound

Perimeter firewall to the Enterprise Portal Web server

TCP

Verify which ports are used in your environment

2712 (by default)

Inbound/ Outbound

Enterprise Portal server to Microsoft Dynamics AX AOS

TCP

Verify which port is used in your environment

8201

Inbound/ Outbound

Enterprise Portal server to Microsoft Dynamics AX AOS

TCP

For WCF service interface

53

Inbound/ Outbound

DNS

UDP

None

135

Outbound

Internal domain controller to perimeter domain controller

TCP

None

135

Inbound

Perimeter domain controller to internal domain controller

TCP

None

445

Outbound

Internal domain controller to perimeter domain controller

TCP

None

445

Inbound

Perimeter domain controller to internal domain controller

TCP

None

1638

Outbound

Internal domain controller to perimeter domain controller

TCP

None

1638

Inbound

Perimeter domain controller to internal domain controller

TCP

None

389

Outbound

Internal domain controller to perimeter domain controller

UDP

None

389

Inbound

Perimeter domain controller to internal domain controller

UDP

None

If necessary, use Telnet or Netmon to verify these ports. For more information about how to configure firewall ports, see How to configure a firewall for domains and trusts.

The following procedures describe how to configure your Domain Name System (DNS) to create a one-way trust between the domain controllers in your network. For Enterprise Portal, the perimeter network domain controller should trust the internal domain controller, but the internal domain controller should not trust the perimeter domain controller.

To create the one-way trust, complete the following procedures:

  • Configure zone transfers on both domain controllers

  • Create a secondary zone on both domain controllers

  • Create trust from the internal domain controller to the perimeter domain controller

Complete this procedure to make sure that the domain controllers can communicate with each other.

  1. Log on to the internal domain controller by using an account that is a member of the domain administrators group.

  2. Open DNS (Start > Programs > Administrative Tools).

  3. In the DNS console, expand the local name server.

  4. Expand Forward Lookup Zones, right-click the domain name, and then click Properties.

  5. Click the Zone Transfers tab.

  6. Select Allow Zone Transfers, and then select Only to the Following Servers.

  7. Enter the IP address for the perimeter network domain controller, and then click Add.

  8. Click OK, and then restart the DNS server.

  9. Repeat this procedure for the perimeter domain controller.

Complete this procedure to make sure that the domain controllers know each other's fully qualified domain names.

  1. Log on to the internal domain controller by using an account that is a member of the Domain Administrators group.

  2. Open DNS(Start > Programs > Administrative Tools).

  3. In the DNS console, expand the local name server.

  4. Right-click Forward Lookup Zones, click New Zone, and then click Next.

  5. On the Zone type page, select Secondary zone, and then click Next.

  6. On the Zone Name page, enter the fully qualified domain name of the perimeter network, and then click Next.

  7. Enter the IP address for the perimeter domain controller, and then click Next.

  8. Click Finish to complete the wizard, and then restart the DNS server.

  9. Repeat this procedure for the perimeter domain controller.

Complete this procedure to set up the one-way trust between the internal domain controller and the perimeter domain controller.

  1. Log on to the perimeter domain controller by using an account that is a member of the Domain Administrators group.

  2. Open Active Directory Domains and Trusts (Start > Programs > Administrative Tools).

  3. In the console tree, right-click the domain name for the domain that you want to administer, and then click Properties.

  4. Click the Trust tab.

  5. Click New Trust, and then click Next.

  6. On the Trust Name page, enter the fully qualified domain name for the internal domain, and then click Next.

  7. Select One Way: Outgoing, and then click Next.

  8. Select Both this domain and the specified domain, and then click Next.

  9. Enter the domain administrator credentials for the internal domain, select Domain Wide Authentication, and then click Next.

  10. Click Next two times, and then click Yes to confirm outgoing trust.

  11. Click Finish.

The Enterprise Portal server, which is located in the perimeter network, must resolve the host name of the AOS, which is located on the internal or corporate network (CORP). If the AOS does not use a fully qualified domain name (FQDN) such as EP1.corp.contoso.com, then you must manually resolve hostnames. You can resolve hostnames by using one of the following options.

  1. For environments that use a dynamic host configuration protocol (DHCP) server, add the CORP DNS suffix (for example, EP1.corp.contoso.com) to the DNS suffix search list on the DHCP server. Then verify that the perimeter network server resolves hostnames by using the DNS suffix list on the DHCP server.

  2. Edit the hosts file on the Enterprise Portal server (%windir%\system32\drivers\etc\hosts). Add the non-FQDN AOS computer name to IP mapping. Be aware that making this change in the host file might change the IP address of the AOS server and result in name resolution failures.

  3. For environments that do not use a DHCP server, add the CORP DNS suffix (for example, EP1.corp.contoso.com) to the DNS suffix search list on the Enterprise Portal server, as described in the following procedure.

Configure the DNS suffix

  1. On the server that will host Enterprise Portal, click Start > Control Panel, and then click Network and Sharing Center.

  2. Click Change adapter settings.

  3. Right-click Local Area Connection and then click Properties.

  4. Click Internet Protocol Version 6 (TCP/IPv6) and then click Properties.

  5. Click Advanced.

  6. In the Advanced TCP/IP settings dialog box, click the DNS tab.

  7. Click Append these DNS suffixes (in order) and then click the Add button.

  8. Enter the domain to append, for example, corp.contoso.com.

  9. Click OK until you are returned to the Local Area Connection Properties page.

  10. Click Internet Protocol Version 4 (TCP/IPv4) and then click Properties.

  11. Repeat steps 5 – 8 of this procedure to append a DNS suffix for IPv4.

  12. When you are finished, click OK.

Perform the following tasks to verify that you can deploy Enterprise Portal on the Web server.

  1. A member of the CORP network that has local administrator rights on the server must install SharePoint. If you did not install SharePoint on the server, then you must also verify the following points.

  2. Verify that you are member of the CORP network.

  3. Verify that you can open SharePoint Central Administration on the Enterprise Portal server.

  4. Verify that you have the appropriate permissions to create sites by using SharePoint Central Administration to create a SharePoint team site.

  5. Verify that you can browse the team site without prompts and resolve the URL without proxy errors or other problems.

  6. If you intend to deploy or configure Enterprise Portal at a command prompt, verify that you can start the SharePoint Management Shell.

This section describes how to install Enterprise Portal by using Setup. If you are installing other Microsoft Dynamics AX components at the same time, the installation pages vary, based on the components that you are installing.

TipTip

By default, when you install SharePoint, the system creates a Web application on port 80. Microsoft Dynamics AX Setup deploys an Enterprise Portal site on the port 80 Web application unless you specify a different Web application. If you do not intend to deploy Enterprise Portal on the default port-80 Web application, you must use SharePoint Central Administration to create a new Web application before you install Enterprise Portal. Also note, if you intend to deploy Enterprise Portal on a Web application that is already configured to use a host header, you must use SharePoint Central Administration to create a new Web application using the host header before you install Enterprise Portal. For any new Web application, you must specify the Business Connector proxy account as the application pool account in the Configurable list.

  1. Start Microsoft Dynamics AX Setup. Under Install, select Microsoft Dynamics AX components.

  2. Advance through the first wizard pages.

  3. If the Setup Support files have not yet been installed on the computer, the Select a file location page is displayed. The Setup Support files are required for installation. Enter a file location or accept the default location, and then click Next. On the Ready to install page, click Install.

  4. If you’re installing AX 2012 R3, in the Select an installation option page, click Microsoft Dynamics AX.

  5. On the Select installation type page, click Custom installation, and then click Next.

  6. On the Select components page, select Enterprise Portal (EP), and then click Next.

  7. On the Prerequisite validation results page, resolve any errors. For more information about how to resolve prerequisite errors, see Check prerequisites. When no errors remain, click Next.

  8. On the Select a file location page, select the location where you want to install 32-bit versions of Microsoft Dynamics AX files, and then click Next.

  9. On the Specify a location for configuration settings page, specify whether you want Enterprise Portal to access configuration information from the registry on the local computer or from a shared configuration file. If you select to use a shared configuration file, you must enter the network location of the file. Click Next.

  10. On the Connect to an AOS instance page, enter the fully qualified domain name (FQDN) of the computer that is running the Application Object Server (AOS) instance that you want to connect to. You can optionally specify the TCP/IP port number and the WSDL port for services. Click Next.

    NoteNote

    If you entered AOS connection information for other Microsoft Dynamics AX components that are installed on this computer, this screen is not displayed. Subsequent installations on this computer reuse the existing AOS connection. For all Microsoft Dynamics AX installations that use a traditional perimeter network, you must specify the FQDN for the AOS when you are prompted.

  11. On the Specify Business Connector proxy account information page, if the .NET Business Connector (BC) proxy account has not been configured in Microsoft Dynamics AX, then you must specify a username and password. The proxy must be a domain account from the CORP domain. If the BC proxy was previously configured, then you must enter the password. Click Next.

  12. On the Configure a Web site for Enterprise Portal page, select a web site. If no web sites are available in the list, you must cancel Setup, create a web site by using SharePoint Central Administration, and then try the installation again.

    We recommend that you select the Configure for Windows SharePoint Services option. If you select this option, Setup verifies that the site is a SharePoint site. If the site is not a SharePoint site, Setup extends the site in SharePoint. Setup also sets the application pool to run under the service account and sets the authentication method to Windows NTLM.

    ImportantImportant

    Note the following important information about the Create Web site option:

    • Clear this option if you are installing Enterprise Portal for a public site, such as an unsolicited vendor portal. For public sites, you must create the Enterprise Portal site by using the public site template. For more information, see Create a public Enterprise Portal site.

    • If you are installing Enterprise Portal for a stand-alone installation select the Create Web site option to create a site at the following URL: http://ServerName/sites/DynamicsAX. Setup creates a new site in the SharPoint web application that uses port 80.

    Click Next.

  13. On the Prerequisite validation results page, resolve any errors. When no errors remain, click Next.

  14. On the Ready to install page, click Install.

  15. After the installation is complete, click Finish to close the wizard.

Users must be listed in the Microsoft Dynamics AX Users form and be assigned to, at the very least, the System user role before they can access Enterprise Portal. You cannot provision users in Microsoft Dynamics AX by using Enterprise Portal. You must provision user by using the Microsoft Dynamics AX 32-bit client. For more information, see Manage users. After you have verified that all users are listed in Microsoft Dynamics AX, you must enable users or groups to access the Enterprise Portal site in SharePoint as described in the following procedure.

  1. Open the Enterprise Portal site in a Web browser. By default, the URL is http://server_name/sites/DynamicsAX.

  2. On the menu bar, click Site Actions > Site Permissions.

  3. Click Grant Permissions.

  4. In the Users/Groups text box, enter the name of each user or group, and then click Check Names.

  5. Under Grant permissions, click the permission level that you want to set. At a minimum, users and groups must have Read permissions.

    • If you do not want users to be able to personalize their Role Center pages or modify the shared view of a Web part, assign Read permissions.

    • If you want users to be able to personalize their Role Center pages and modify the shared view of a Web part, assign Contribute permissions.

    • If you want users to be able to personalize their Role Center pages, but you do not want them to be able to modify the shared view of a Web part, assign Read permissions, and then configure the set of Read permissions in SharePoint. From the Enterprise Portal site, click Site Actions > Site Permissions > Permission Levels. Click the Read permission link. Under Personal Permissions, select the options that you want.

    • If you want users to be able to filter reports using a custom parameter value, assign Design permissions.

    • If you want users to be able to add and modify financial indicators and key performance indicators (KPIs), assign Design permissions.

  6. Click OK.

Internal users can now view Enterprise Portal in a Web browser. If you granted users access to an Enterprise Portal with Role Centers, then those users can now view content in their Role Centers. Page access and the content that is displayed in Enterprise Portal and Role Centers are automatically trimmed according to both the user's security role in Microsoft Dynamics AX and the permissions that you specified in SharePoint.

NoteNote

If users are prompted to enter their credentials when they view the Enterprise Portal site, they can automate authentication by adding the site to the list of local intranet sites. In Internet Explorer, click Tools > Internet Options > Security > Local intranet > Sites.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).
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