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Updating Protection Agents

Updated: January 1, 2010

Applies To: Data Protection Manager, System Center Data Protection Manager 2007

If you installed Data Protection Manager (DPM) 2007 Service Pack 1 (SP1) you must update the protection agents on the computers you are protecting. You can update the protection agents using DPM Administrator Console, or you can update them manually using the command line interface. To update the protection agents manually, see Updating Protection Agents Manually in this topic. For more information about DPM 2007 SP1, see Knowledge Base article 959605, “Description of System Center Data Protection Manager 2007 Service Pack 1” (http://go.microsoft.com/fwlink/?LinkId=125993).

If you need to update protection agents on computers that reside behind a firewall, see Updating Protection Agents behind a Firewall (http://go.microsoft.com/fwlink/?LinkId=140825).

Updating Protection Agents using DPM Administrator Console

You can use DPM Administrator Console to update your protection agents after installing DPM SP1.

noteNote
DPM does not require that you restart the protected computers immediately to continue backing up your data sources. However, you must restart the computer for the new features in DPM SP1 to take effect.

To update a protection agent on a computer

  1. In DPM Administrator Console, on the navigation bar, click Management, and then click the Agents tab.

  2. Select a computer from the Protected Computer list, and then in the Actions pane, click Update.

  3. In the Update dialog box, click Yes, and then click Update Agents.

  4. On the Enter Credentials dialog box, type the user name and password for a domain account that is a member of the local administrators group on all selected computers. Select if you want to restart the protected computer now or later, and then click OK.

    noteNote
    DPM does not require that you restart the protected computers immediately to continue backing up your data sources. However, you must restart the computer for the new features in DPM SP1 to take effect.

If the update is unsuccessful, you can view the alerts in the Monitoring task area on the Alerts tab.

Updating Protection Agents Manually

To manually update a protection agent, use the command line options in the following procedure.

To update a protection agent manually

  1. On the computer on which you want to install the protection agent, we recommend that you map a network drive to the DPM server.

    For example, from the command prompt, type net use Z: \\DPM1\c$.

  2. On the protected computer, from the command prompt, change the directory (CD) for the appropriate processor:

    For 32-bit computers, type z:\Program Files\Microsoft DPM\DPM\Agents\RA\<latest agent version>\i386.

    For 64-bit computers, type z:\Program Files\Microsoft DPM\DPM\Agents\RA\<latest agent version>\AM64.

  3. After you change the directory, type DPMAgentInstaller_amd64.exe <DPM server name>. For example:

    For 32-bit computers, type DPMAgentInstaller.exe DPM1.Fully.qualified.domain

    For 64-bit computers, type DPMAgentInstaller_amd64.exe <DPM server name>.

    noteNote
    If you use the DPM server name in the command line, DPM installs the protection agent and configures the security permissions for the DPM server.

    You can perform a non-interactive installation by specifying a /q parameter after the DpmAgentInstaller.exe command. For example, type DpmAgentInstaller.exe /q <DPM server name>.

  4. Restart the protected server.

    noteNote
    The following step is not required if you specified the DPM server in Step 1.

  5. To complete the protection agent configuration for the appropriate DPM server and firewall settings, from the command prompt, type <drive letter>:\Program Files\Microsoft Data Protection Manager\DPM\bin\SetDpmServer.exe – dpmServerName <DPM server name>.

    For example:
         SetDpmServer.exe –dpmServerName DPM01
    Where DPM01 is the actual DPM server name.

  6. On the DPM server, from the DPM Management Shell prompt, type Attach-ProductionServer.ps1 <DPM server name> <production server name> <user name> <password> <domain>.

    The password parameter is not required and we recommend that you do not provide it. DPM will prompt you for a password, which will not appear on the screen. However, you can provide the password if you want to use the script to install a protection agent on a large number of servers.

  7. Reattach the protection agent to the DPM server from the DPM Management Shell.

noteNote
If you are attaching the protected computer on a different domain, you must specify the fully qualified domain name. For example, Computer1.Domain1.corp.microsoft.com, where Computer1 is the name of the protected computer, and Domain1.corp.microsoft.com is the domain to which you are attaching the computer.

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