Event ID 360 — Print Color Profile Configuration

Applies To: Windows Server 2008 R2

This is preliminary documentation and subject to change.

Properly configuring the print color profile enables color printers to print colors that closely match the ones that are displayed on the screen.

Event Details

Product: Windows Operating System
ID: 360
Source: Microsoft-Windows-PrintSpooler
Version: 6.1
Symbolic Name: MSG_UPDATE_COLOR_PROFILE_FAILED
Message: Updating the color profile failed for printer %1 with Win32 error code %2. The colors printed may not be correctly matched to the colors in the document being printed.

Resolve

Manually install the color profile

To resolve this error, do the following:

  • Examine the Windows error listed in the event to determine the reason that Windows could not update the color profile.

    Note: For a complete list of Win32 error messages, see the Microsoft Developer Network (MSDN) Web site: (https://go.microsoft.com/fwlink/?LinkId=83027).

  • Manually install the appropriate color profile for the printer by using the Color Management tool in Control Panel.

Verify

To verify that the color profile for a particular printer is correct, use the Color Management tool in Control Panel.

Print Color Profile Configuration

Printing Infrastructure