Web-Based Access

Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Topic Last Modified: 2015-03-09

If you have users who cannot, or prefer not to, use clients such as Office Communicator, you can deploy Microsoft Office Communicator Web Access. Communicator Web Access provides Office Communications Server services – such as instant messaging (IM), presence, audio conferencing, and desktop sharing – to users with a Web-based client. You may need this feature to provide access to users who:

  • Are not running the Windows operating system. For example, Macintosh or Linux users can participate in IM or desktop sharing sessions as long as they are running a supported version of the Safari or Firefox Web browser.

  • Are not logging on from outside the organization firewall. For example, a salesperson can stay in constant contact with the home office by logging onto the Internet from a hotel room or Internet café.

  • Have locked-down computers. A Web browser is all these users need to gain access to Office Communicator features such as IM and rich presence.

  • Do not have accounts in your Active Directory domain or the Active Directory domain of a federated partner. If invited, these anonymous users can participate in audio conferences or desktop sharing sessions without needing to be authenticated.

The following table shows the Web browsers on which Communicator Web Access is supported.

Table 1. Communicator Web Access Browser Support

Operating system Browser

Microsoft Windows 2000 with Service Pack 4 (SP4)

  • Internet Explorer 6.0 with SP1

Windows XP with SP2

  • Internet Explorer 6.0 with SP2

  • Internet Explorer 7.0

  • Firefox 3.0.X

Windows Vista

  • Internet Explorer 7.0

  • Firefox 3.0.X

Macintosh OS 10.3.9

  • Safari 1.3.X

  • Firefox 3.0.X

Macintosh OS 10.5.4

  • Safari 3.X.X

  • Firefox 3.0.X

Red Hat Linux 2.16

  • Firefox 3.0.X

HP UX

  • Firefox 3.0.X

IBM AIX

  • Firefox 3.0.X

Sun Solaris

  • Firefox 3.0.X

Comparing Communicator Web Access and Office Communicator

Communicator Web Access offers many of the same features found in Office Communicator; the difference is that Communicator Web Access does not require the installation of any software other than a supported Web browser, and Communicator Web Access can also run on platforms other than Windows. A comparison of the features available in Office Communicator and Communicator Web Access can be found in the following table.

Table 2. Feature Comparison

Feature Office Communicator Communicator Web Access

Rich presence

Yes

Yes

Call forwarding

Yes

Yes

Instant messaging

Yes

Yes

Click-to-Call Audio

Yes

No

Audio conferencing

Yes

Yes

Anonymous join

Yes

Yes

Attendant console support

Yes

Yes

Admin support

Yes

No

Response Group support

Yes

No

Team call

Yes

Yes

Video

Yes

No

Live Meeting

Yes

No

Distribution groups

Yes

Yes

Extensible tabs

Yes

Yes

Custom logon screen and menus

No

Yes

Custom authentication

No

Yes

Zero download

No

Yes

Non-Windows/Cross-platform

No

Yes

Call deflection

Yes

Yes

Location

Yes

No

Custom states

Yes

Yes

Personal note

Yes

Yes

Contact card

Yes

Yes

Public Instant Messaging Connectivity (PIC)

Yes

Yes

Federation

Yes

Yes

Suggestive search

Yes

No

Outlook contact search

Yes

No

Global address list (GAL) contact search

Yes, using Address Book Server

Yes, using Active Directory

Desktop sharing

Yes

Yes

See Also

Concepts

Computer-Based Access