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Phone Usage Records

Communications Server 2007 R2

Topic Last Modified: 2009-04-30

Planning phone usage records consists mainly of listing all the call permissions that are currently in force in your organization, from the CEO down to temporary workers, consultants, and contingent staff. This process also provides an opportunity to reexamine existing permissions and revise them if desired. You can create phone usage records only for those permissions that apply to your anticipated Enterprise Voice users, but a better long-range solution might be to simply create phone usage records for all permissions regardless of whether some may not currently apply to the group of users to be enabled for Enterprise Voice. If permissions change or new users with different permissions are added, you will have already created the required phone usage records.

The following table shows a typical phone usage table.

Table 1. Phone Usage Records

Phone attribute Description

Local

Local calls

Long-Distance

Long distance calls

International

International calls

Delhi

Delhi full-time employees

Redmond

Redmond full-time employees

RedmondTemps

Redmond temporary employees

Zurich

Zurich full-time employees

By themselves, phone usage records do not do anything. For them to work, you must associate them with:

  • Voice policies, which are assigned to users.
  • Routes, which are assigned to phone numbers.

For details about voice policies and routes, see Voice Policies and Call Routes. For details about how to create and configure them, see Step 7. Configure Outbound Call Routing in Deploying Enterprise Voice in the Deployment documentation.

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