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Team Call in Office Communicator

Communications Server 2007 R2

Topic Last Modified: 2009-01-22

In the Office Communicator Call Forwarding Settings, you can set up a group of contacts, referred to as a team-call group, who can answer your incoming calls. This feature emulates the group pickup feature in traditional Private Branch Exchange (PBX) systems, and is especially useful if you are part of a group of people who share responsibility for a particular area and any one of you can field incoming calls. You can set up this feature to ring you and your team-call group simultaneously, or you can set a delay so that your calls ring you first and then your team-call group after a specified number of seconds. This feature requires that Enterprise Voice capabilities are enabled for you and the members of your team-call group.

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