Activate Monitoring Server

To activate Monitoring Server

1. In the Deployment Wizard, at Step 2: Activate Monitoring Server, click Run.

2. On the Welcome to the Monitoring Server Activation Wizard page, click Next.

3. On the Service Account page, type the name of a new or existing service account to use for this server, type the password for the account, and then click Next.

   Note

   The default account is RTCComponentService. If you create a new account, ensure that you use a strong password that meets the Active Directory password requirements of your organization.

4. On the Select SQL Server Instance page, in the SQL Server instance box, do one of the following and then click Next:

   • To use the default instance (that is, MSSQLSERVER), type the name of the server in the box.
   • To specify a different instance, type the name of the instance in the format <servername>\<instance>. For example, sqlserver\dbInstance.

5. On the Reuse Existing Database page, do one of the following:

   • If you want to overwrite an existing Monitoring Server database with a new database, select the Replace any existing database check box.
   • If you want to keep the default setting (that is, to reuse the database), clear the check box.

   Note

   To check if you have an existing database, check if your SQL Server instance contains a database with the name of QoEMetrics or LcsCDR.

6. Click Next.

7. On the Location for Database Files page, type the location for the Quality of Experience (QoE) and Call Detail Recording (CDR) database files and the location of the database transaction logs, and then click Next.

   Note

   If your Monitoring Server database is located on another computer, the Browse button is unavailable.

8. On the Ready to Activate page, click Next.

9. When the wizard has completed, select the View the log file when you click Finish check box, and then click Finish.

10. In the log file, verify that <Success> appears under the Execution Result column, verify that <Success> Execution Result appears at the end of each task, and then close the log window.

    Note

    If the Windows Server firewall on this server is turned on when you activate Monitoring Server, the deployment tool will add the Monitoring Server services (that is, QoE and CDR) to the firewall exception list so that they can operate correctly. If Windows Server firewall is currently turned off, you will see warnings in the log file that you will need to manually add these exceptions if you enable the Windows Server firewall at a later date.