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Configuring Notification

Updated: May 22, 2009

Applies To: Operations Manager 2007 R2

Notifications generate messages or run commands automatically when an alert is raised on a monitored system. By default, notifications for alerts are not configured. If you want your Operations Manager users to be notified immediately when an alert is generated, you need to configure notifications and let the users know the steps they need to take to receive them.

noteNote
Before you can subscribe to a notification, you need to provide subscription information, such as address and notification channels.

To configure notifications, an Operations Manager administrator must perform the following steps:

After an administrator completes these steps, an administrator, operator, or advanced operator can do the following:

To receive notifications, an Operations Manager user must subscribe to a notification subscription. An Operations Manager user must have the rights assigned to the Operator user role to subscribe to a notification.

Notification Message Content

Operations Manager administrators can configure message content for a notification. Operations Manager has two default message formats: short and verbose. The default short format has only a subject and is designed for small bandwidth channels and devices, such as instant messages and pagers. The default verbose format has a subject and a message body and is designed for notification channels that have more bandwidth available, such as e-mail. An administrator can accept the defaults for the short and verbose messages or edit the subject and content of a notification message.

Operations Manager uses Alert parameter variables to define the subject and body content of a notification message. Variables in Operations Manager 2007 are enclosed in dollar signs ($). An example of a variable is $Data/Context/DataItem/AlertName$. In this example, the variable text is replaced with the name of the alert that triggered the notification. The Data variable reads data from a source that is external to Operations Manager.

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