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New Calling Features in Office Communicator

Communications Server 2007 R2

Topic Last Modified: 2009-01-22

Office Communicator 2007 R2 contains several new features that can be used when initiating a phone call or during a conversation.

  • Inviting Participants Using Alternate Phone Numbers
    When adding a participant to a conference, the conference leader can select any one of a user's published phone numbers. When you click Invite within a conference, a View more options for calling this contact button is available next to each contact in the Invite Someone list. You can click this button and select one of the phone numbers listed for the contact. This feature is especially useful if the conference leader knows that a contact is available only by mobile phone.
  • Receiving an alert for incoming calls while you are in an IM session
    When you are participating in an instant messaging (IM) session and you receive another call, an alert for the incoming call appears in the lower right of your desktop. In the previous release, the IM conversation window would blink to indicate an incoming call.
  • Using the Keyboard During a Call
    If you are prompted to press a key during a Communicator call, you can use the keyboard instead of the Communicator dial pad. Communicator reflects your actions by automatically opening the dial pad and displaying the keys that you pressed.
  • Copying and Pasting Numbers into the Dial Pad
    If you want to type a long number into the Communicator dial pad, you can copy the code from another source and paste it into the dial pad. For example, if you are joining a Communicator conference and you want to enter a long participant code, you can copy it from the e-mail invitation and paste it into the dial pad.
  • Connecting Communicator with your desk phone
    Communicator pairs with your Microsoft Office Communicator 2007 R2 Phone Edition desk phone. When you use a Universal Serial Bus (USB) cable to connect an Office Communicator 2007 R2 Phone Edition desk phone to your computer, your desk phone becomes your preferred audio device for calls, conferences, and Live Meeting sessions. The following things happen:
    • You can sign in to the desk phone from Communicator. When you connect your desk phone with your computer, Communicator detects the connection and provides a sign-in screen. You can enter your credentials in this screen to sign in to the desk phone.
    • When you receive an incoming call, clicking the notification on your computer automatically connects your desk phone to the call.
    • If you are using Outlook or Communicator and you click a contact to call them, the call is placed from your desk phone. During a call, any call control actions that you take (for example, putting the call on hold or transferring the call) are reflected both in Communicator and on your desk phone.
    • If you are participating in an IM session and you add audio, your desk phone rings while it sends the audio invite to other participants.
    • If your desk phone is the only audio device you have connected to your computer and you are participating in a Live Meeting session, incoming calls will interrupt your Live Meeting audio and allow you to answer the desk phone.
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