Configuring the Mappings Store

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CCF uses role-based authorization that operates through the Authorization Manager MMC snap-in. The mapping of the relationship between groups and agents is stored either in the AzMan XML store or in the database and accessed through Active Directory. You can change whether to use the Active Directory or the AzMan XML store.

To configure a mapping store

  1. In Windows Explorer go to the folder <OSDrive>\Windows\system32.

  2. Open the Mmc.exe.config file in a text editor, such as Notepad.

  3. Find the section tagged <appSettings> ... </appSettings>. In Visual Studio, the section resembles the following example.

  4. <appSettings>
<add key="UseAzman" value="true" />
<add key="ConfigurationArea" value="AgentDesktop"/>
</appSettings>

  5. Check the value of the UseAzMan key. If this key is set to True, AzMan is the store for the mapping data. If it is set to False, Active Directory is the store for the data. Procedures for changing the store are explained next.