Modifying Group Assignments

To modify Agent to Group assignments:

1. In the Admin Console, expand the root node <machineName> in the left-hand tree pane.

2. Click the Groups Node.

3. Click on the desired group or use the search function to locate the group to be modified.

4. Type the Name of the Group in the search window. All Groups starting with that name will be listed in the List View pane.

5. Right-click the desired group name in the List View pane and click Properties.

6. The group assignments are displayed in tab menu pages as shown. These tabbed pages contain the same screens, which appear in the Creating a new Group wizard. Clicking on the Members tab will allow the CCF administrator to modify the Group assignments.

7. Click OK to save the changes and close the properties window.

8. 

9. Guests Properties