Configuring the Hosted Application UI

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To configure the UI of the hosted application, add the following XML code to the application initialization file.

<initstring>
  <displayGroup>MainPanel</displayGroup>
    <optimumSize x="800" y="600"/>
    <minimumSize x="640" y="480"/>
</initstring>

The <displayGroup> node specifies where the hosted application will be located, and can be any of the following:

  • MainPanel – adds the hosted application to lower right of the Agent Desktop.
  • SessionExplorerPanel – adds the hosted application to the panel that contains the Session Explorer user control. The hosted application will appear as a tab page in the left top of the Agent Desktop, along with the Session Explorer user control.
  • CurrentSessionPanel – adds the hosted application to the panel that contains the Current Session Hosted control. The hosted application will appear in the right top of the Agent Desktop.
  • WorkFlowPanel – adds the hosted application to the panel that contains the Workflow user control. The hosted application will appear as a tab page in the lower left of the Agent Desktop, along with the Workflow user control.
  • Floating – adds the hosted application to a new form outside the Agent Desktop. The hosted application will appear as a separate item in the task bar.
  • HiddenPanel – adds the hosted application to CCF, but does not include a visual component (for example, the CTI hosted control).

The <optimumSize> node refers to the optimum size in which the application should be displayed. This determines the best size for the application when it is hosted in a container object. In the **<optimumSize>**node shown in the example, X identifies the width and Y identifies the height. (The <minimumSize> node is no longer used.)