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Viewing incidents

 

Applies to: Forefront Protection 2010 for SharePoint

Topic Last Modified: 2010-01-27

To view incidents by using the Forefront Protection 2010 for SharePoint Administrator Console, click Monitoring, and in Server Security Views, click Incidents. In the Server Security Views - Incidents pane, by default, the following information is reported for each incident. You can also customize the information that appears on the Server Security Views - Incidents pane; for more information, see Customizing the Incidents view.

 

Information Description

Detection Time

The date and time that the infected or filtered file was detected.

State

Action taken on the file.

Incident Category

Type of incident detected, for example, Virus or Keyword filter. A value of 7 - Incident means a miscellaneous incident, such as a timeout or an exceedingly nested file.

Incident Name

Name of the malware, name of the filter list that was matched, or other incident reported (for details, see Incidents reported.

File

Name of the file that contained malware or a filter match.

SharePoint Path

Location of the file on the SharePoint portal.

NoteNote:
To ensure that you are viewing the most current data, under the Actions section, you can click Refresh.

You can view additional details about each incident by accessing the Incident Details pane, where you can view detection details, message details, and engine details.

NoteNote:
You can only view information in the Incident Details pane for one incident at a time. If you select multiple incidents, no details are displayed.

When you select an incident and then click the Detection Details tab, the following detection information is reported about the incident.

 

Information Description

ID

Unique ID assigned to the incident, for example {700D944A-6D75-410D-A7CD-70E563134E4F}.

Detection Time

Date and time that the incident was detected.

State

Action taken on the file.

Incident Category

Type of incident detected, for example, Virus or Keyword filter.

Incident Name

Name of the malware, name of the filter list that was matched, or other incident reported (for details, see Incidents reported.

File

Name of the file that contained malware or a filter match.

Folder

Location of the file.

Scan Job Name

Type of scan job (realtime, scheduled, on-demand) that detected the incident.

Transfer Direction

Direction of the file transfer (whether the incident occurred during an upload or a download).

When you select an incident and then click the Document Details tab, the following information about the infected file is reported.

 

Information Description

User Name

The name of the user who uploaded or downloaded the file.

Author Name

The name of the document author.

Author Address

The e-mail address of the document author.

Last Modified User Name

The name of the user who last modified the document.

Last Modified User Address

The e-mail address of the user who last modified the document.

NoteNote:
If the incident was detected by the realtime scan on SharePoint Server 2007, these field values may be blank or display as --- characters.

When you select an incident and then click the Engine Details tab, you see the following information for each engine that scanned the file, regardless of whether it detected the incident.

NoteNote:
This information applies only to malware detections, not filter matches.

 

Information Description

Engine name

The name of the engine that scanned the file.

Detection type

The type of incident detected, as reported by the engine.

Detection name

The name of the malware, as reported by the engine.

Engine version

The version of the engine.

Definition version

The version of the malware definition files currently in use by the engine. (This data is not available with every engine.)

Confidence

The confidence level that this was a correct detection, as reported by the engine.

Severity

The severity of the damage that the detected item could cause, as reported by the engine.

Was cleaned

Denotes whether the file was cleaned, as reported by the engine. 

You can customize the incidents view by performing the following tasks on the Server Security Views - Incidents pane:

  • Choosing which columns appear.

  • Specifying filter criteria in order to only display certain incident items.

  • Sorting incidents by clicking any of the columns (for example, Incident Category). This causes the incidents to be sorted by the values in that column.

These actions have no effect on the database itself, just on which records are displayed.

To customize which columns appear for Incidents
  1. On the Server Security Views - Incidents pane, in the Actions section, click Choose Columns.

  2. In the Choose Columns dialog box, select which columns you want to appear on the main Server Security Views - Incidents pane, and then click OK.

To filter the incidents view
  1. On the Server Security Views - Incidents pane, select the field on which you want to filter by using the Filter by option. Each choice in Filter by corresponds to one of the fields in the Incidents pane.

  2. Specify your filter criteria as follows:

    If you selected a date and time field, for example Detection Time, enter the starting date and time in the Start date and Start time fields, and the ending date and time in the End date and End time fields.

    If you selected a field that has a fixed value, for example State or Incident Category, select a value from the Filter Value drop-down list. For example, if you select State, you can select Cleaned.

    If you selected a field for which you can type a string value, for example, Incident Name, File, or SharePoint Path, enter a string in the Filter Value field. For example, if you selected Incident Name, enter the name of the incident in the Filter Value field.

    NoteNote:
    You can use prefix matches in order to broaden your filter search. For example, type th in order to include all values that begin with the letters "th".
  3. To run the filter, click the search icon (represented by a magnifying glass).

    You can click the red X icon to cancel the filter and return to your original view.

 
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