Export (0) Print
Expand All

An inactive network connection is first on the binding list

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at http://go.microsoft.com/fwlink/?linkid=34707.]  

Topic Last Modified: 2009-04-03

The Microsoft Exchange Analyzer Tool examines the network configuration on computers that are running Exchange Server 2007. Specifically, the tool examines the network adapter bindings to determine whether an active network adapter is first in the binding list. If an inactive or disabled network adapter is listed first in the binding list, Exchange Analyzer generates the following warning message:

 

The first network connection '<ConnectionName>' is not active on server <ServerName>. Please set the active card to first in the binding list.

If an inactive or disabled network adapter is listed first in the binding list, you may experience slow networking performance together with Active Directory directory service lookup issues. For example, you may experience issues with respect to locating domain controllers or global catalog servers.

When Exchange tries to locate Active Directory resources, it logs two events in the Application log. Event ID 2080 identifies the servers that Exchange located, and event ID 2081 lists the servers that Exchange uses for the various services. These events resemble the following:

Event ID 2080

 

Event Type: Information

Event Source: MSExchange ADAccess

Event Category: Topology

Description:

Process MSEXCHANGEADTOPOLOGYSERVICE.EXE (PID=<pid>). Exchange Active Directory Provider has discovered the following servers with the following characteristics:

(Server name | Roles | Enabled | Reachability | Synchronized | GC capable | PDC | SACL right | Critical data | Netlogon | OS version)

In-site:

<dc-1>.contoso.com CDG 1 7 7 1 0 1 1 7 1

Out-of-site:

Event ID 2081

 

Event Type: Information

Event Source: MSExchange ADAccess

Event Category: Topology

Description:

Process MSEXCHANGEADTOPOLOGYSERVICE.EXE (PID=<pid>). Exchange Active Directory Provider will use the servers from the following list:

Domain Controllers:

<dc-1>.contoso.com

Global Catalogs:

<dc-1>.contoso.com

The Configuration Domain Controller is set to <dc-1>.contoso.com

When a disabled or inactive network adapter is configured as the first network in the binding list, the Microsoft Exchange Active Directory Topology service may generate the following warning events:

Event ID 2601

 

Event Type: Warning

Event Source: MSExchange ADAccess

Event Category: General

Description:

Process MSEXCHANGEADTOPOLOGY (PID=<pid>). When initializing a remote procedure call (RPC) to the Microsoft Exchange Active Directory Topology service, Exchange could not retrieve the SID for account <GUID,CN=Microsoft Exchange,CN=Services,CN=Configuration,...> - Error code=8007077f. The Microsoft Exchange Active Directory Topology service will continue starting with limited permissions.

Event ID 2604

 

Event Type: Error

Event Source: MSExchange ADAccess

Event Category: General

Description:

Process MSEXCHANGEADTOPOLOGY (PID=<pid>). When updating security for a remote procedure call (RPC) access for the Exchange Active Directory Topology service, Exchange could not retrieve the security descriptor for Exchange server object EXCVS - Error code=8007077f. The Exchange Active Directory Topology service will continue with limited permissions

Event ID 2501

 

Event Type: Error

Event Source: MSExchange ADAccess

Event Category: General

Description:

Process MSEXCHANGEADTOPOLOGY (PID=<pid>). The site monitor API was unable to verify the site name for this Exchange computer - Call=DsctxGetContext Error code=8007077f. Make sure that Exchange server is correctly registered on the DNS server.

These events indicate that Exchange could not contact an Active Directory resource during the process to generate a remote procedure call to the Microsoft Exchange Active Directory Topology service.

To address this issue, modify the network adapter binding list to configure the active network adapter as the first entry in the binding list.

To modify network adapter bindings in Windows Server 2003
  1. Log on to the computer by using an account that has Administrator rights.

  2. Click Start, click Run, type ncpa.cpl, and then click OK.

  3. In the Network Connections dialog box, click Advanced Settings on the Advanced menu.

  4. In the Connections box, click the active network connection, and then click the arrow to move the connection to the top of the list.

  5. Click OK.

  6. Restart the Microsoft Exchange Active Directory Topology service. When you restart this service, the following dependent services must also be stopped and restarted:

    • Microsoft Exchange Transport Log Search

    • Microsoft Exchange Transport Log

    • Microsoft Exchange Service Host

    • Microsoft Exchange Search Indexer

    • Microsoft Exchange Replication Service

    • Microsoft Exchange Mail Submission

    • Microsoft Exchange Mailbox Assistants

    • Microsoft Exchange File Distribution

    • Microsoft Exchange EdgeSync

    • Microsoft Exchange Anti-spam Update

To modify network adapter bindings in Windows Server 2008
  1. Log on to the computer by using an account that has Administrator rights.

  2. Click Start, click Run, type ncpa.cpl, and then click OK.

  3. In the Network Connections dialog box, press ALT+N to display the Advanced menu.

  4. Click Advanced Settings.

  5. In the Connections box, click the active network connection, and then click the arrow to move the connection to the top of the list.

  6. Click OK.

  7. Restart the Microsoft Exchange Active Directory Topology service. When you restart this service, the following dependent services must also be stopped and restarted:

    • Microsoft Exchange Transport Log Search

    • Microsoft Exchange Transport Log

    • Microsoft Exchange Service Host

    • Microsoft Exchange Search Indexer

    • Microsoft Exchange Replication Service

    • Microsoft Exchange Mail Submission

    • Microsoft Exchange Mailbox Assistants

    • Microsoft Exchange File Distribution

    • Microsoft Exchange EdgeSync

    • Microsoft Exchange Anti-spam Update

For more information about network adapter bindings on an Exchange server cluster, see "The heartbeat connection is first in the TCP/IP binding order and not the public connection" (http://go.microsoft.com/fwlink/?LinkId=147993&clcid=0x409).

 
Was this page helpful?
(1500 characters remaining)
Thank you for your feedback

Community Additions

ADD
Show:
© 2014 Microsoft