Enable an E-mail Notification Channel in Operations Manager 2007 SP1

  • Article

Applies To: Operations Manager 2007 SP1

Operations Manager 2007 notifications support sending e-mail through Simple Mail Transfer Protocol (SMTP).

Before you begin, gather the following information:

  • SMTP Server information (from your SMTP administrator)

    • Fully qualified domain name of the STMP server

    • Port number for the STMP server

    • Authentication method. You have two choices: Anonymous or Windows Integrated

  • Return e-mail address. This address is used in all e-mail notifications and will receive any replies to notifications.

  • E-mail subject text and body text. These are variables used to populate the subject and body of the e-mail with information unique to the alert.

How to enable an e-mail notification channel

  1. Log on to the computer with a user account that is a member of the Operations Manager Administrator role for the Operations Manager 2007 management group.

  2. In the Operations console, click the Administration button.

  3. In the Administration pane, click Settings. In the Settings pane, right-click Notification, and then click Properties.

  4. Click the E-mail tab, and then select the Enable e-mail notification check box.

    Note

    You can choose to enable a different type of notification channel, such as instant messaging, Short Messaging Service, or command by clicking on the tab by that name in the Notification properties dialog box.

  5. In the SMTP servers area, click Add to display the Add SMTP server dialog box.

  6. Type the fully qualified domain name (FQDN) of a Simple Mail Transfer Protocol (SMTP) server, type the port number, select the authentication method used by the SMTP server, and then click OK.

    Note

    You can add one or more additional servers to act as backup servers. If the primary SMTP server is unavailable, notifications are sent through the secondary server.

  7. Type the Return Address that should appear on e-mail notifications, and then in the Retry primary after list, select the number of minutes to wait before trying to resend a notification to the primary SMTP server.

  8. In the Default e-mail notification format area, specify the E-mail subject and E-mail message with wildcard parameters such as $Alert Source$ and $Alert Description$, and then specify the encoding type. You can click Placeholder for a full list of available variables.

    If you receive notifications with missing or garbled text in the subject lines, select Generate subject line with no encoding (use if notification e-mails contain malformed subject lines. This option tells Operations Manager to send no encoding in the subject line; instead, the encoding from the SMTP server is used.

  9. Click OK to return to the Operations console.