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Enabling Notification Channels in Operations Manager 2007 SP1

Updated: November 25, 2008

Applies To: Operations Manager 2007 SP1

To send notifications, Operations Manager 2007 can use a variety of mechanisms, such as e-mail, instant message, short message service, and pager. Choosing the delivery mechanism for the notification is called enabling a notification channel. The length and format of the message varies based on the media that receives the notification. The available notifications channels are e-mail, instant message, Short Message Service, and command. A command channel can run a script or executable file.

Operations Manager can accommodate different notification channels and endpoints with a variety of delivery protocols and formats. For example, some operators prefer to receive notifications on a pager, while others might prefer to receive notifications by e-mail. Operations Manager supports Session Initiation Protocol (SIP), which supports the transmission of messages through instant messages, and short message service (SMS), which supports the transmission of short text messages to and from mobile phones and other devices. In addition, you can configure a notification to run a command instead of or in addition to sending a notification message. A command can specify a path to an application or script that can perform basic functions. You can also use a command to integrate a custom delivery channel that is not supported by Operations Manager out of the box, such as a pager.

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