• Article

MAPI connectivity transaction failures (Test-MAPIConnectivity)

 

Topic Last Modified: 2011-03-02

The Exchange Server 2007 Management Pack for Operations Manager runs Exchange Management Shell cmdlets to monitor the Exchange environment. Running cmdlets triggers one or more Operations Manager alerts if a problem is detected in your Exchange environment.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event Source

Test-MAPIConnectivity

MOM Rule Path

Microsoft Exchange Server/Exchange 2007

MOM Rule Name

Exchange 2007 Test MAPI Connectivity Monitor

Explanation

The cmdlet that triggered this event is the Test-MAPIConnectivity cmdlet. The Test-MAPIConnectivity cmdlet is used to verify Exchange server functionality by logging on to a mailbox that you specify. This error event indicates that the Test-MAPIConnectivity cmdlet failed to run.

User Action

To resolve this error, do one or more of the following:

  • Review the details of the alert message to determine the specific error.

  • Review the Application log on the Mailbox server for related events. For example, events that occur immediately before and after this event may provide more information about the cause of this error.

  • Ensure that the other required Exchange 2007 services are running. Review the Mailbox Servers Active Alerts view to determine if there are alerts related to stopped services on the Mailbox server.

  • Log on to the Mailbox server and run the Test-MapiConnectivity cmdlet manually.

For More Information

For more information about the Test-MAPIConnectivity cmdlet, see Test- MAPIConnectivity.

Note

  If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you ensure that your configuration follows Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Run the tools from the Toolbox node of the Exchange Management Console. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.