Remote mailflow transactions (Test-Mailflow) are failing
Topic Last Modified: 2009-06-15
The Exchange Server 2007 Management Pack for Operations Manager runs Exchange Management Shell cmdlets to monitor the Exchange environment. Running cmdlets triggers one or more Operations Manager alerts if a problem is detected in your Exchange environment.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event Source |
Test-Mailflow |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007 |
MOM Rule Name |
Exchange 2007 Test Remote Mail Flow Monitor |
Explanation
This alert indicates the Test-Mailflow cmdlet encountered transaction errors while attempting to run a remote message test on a Mailbox server.
When a remote test is performed, the remote server must have a System Mailbox mailbox for each mailbox database.
User Action
To resolve this alert, do one or more of the following:
Review the details of the alert message to determine the specific error.
Review the Mail Flow State view in the Operations console and ensure that the target server is available.
Review the Application log on the Mailbox server for related events. For example, events that occur immediately before and after this event may provide more information about the cause of this error.
Ensure that the other required Exchange 2007 services are running. Review the Mailbox Servers Active Alerts view to determine if there are alerts related to stopped services on the source or target Mailbox server.
Log on to the Mailbox server and run the Test-Mailflow cmdlet manually.
Verify that the account that is used to run the Test-Mailflow cmdlet has the following permissions assigned:
- Exchange Server Administrator role and local Administrators group for the server where the cmdlet is run
Verify that the target Mailbox server has a System Mailbox mailbox for each mailbox database that exists on the target server.
For More Information
For more information about the Test-Mailflow cmdlet, see Test-Mailflow.
Note
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you ensure that your configuration follows Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Run the tools from the Toolbox node of the Exchange Management Console. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.