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Troubleshooting MBAM 2.0

Updated: April 1, 2013

Applies To: Microsoft BitLocker Administration and Monitoring 2.0

Troubleshooting content is not included in the Administrator’s Guide for this product. Instead, you can find troubleshooting information for this product on the TechNet Wiki.

How to Find Troubleshooting Content

You can use the following information to find troubleshooting or additional technical content for this product.

Search the MDOP Documentation

The first step to find help content in the Administrator’s Guide is to search the MDOP documentation on TechNet.

After you search the MDOP documentation, your next step would be to search the troubleshooting information for the product in the TechNet Wiki.

To search the MDOP product documentation

  1. Use a web browser to navigate to the MDOP Information Experience TechNet home page.

  2. Enter applicable search terms in the Search TechNet with Bing search box at the top of the MDOP Information Experience home page.

  3. Review the search results for assistance.

To search the TechNet Wiki

  1. Use a web browser to navigate to the TechNet Wiki home page.

  2. Enter applicable search terms in the Search TechNet Wiki search box on the TechNet Wiki home page.

  3. Review the search results for assistance.

How to Create a Troubleshooting Article

If you have a troubleshooting tip or a best practice to share that is not already included in the MDOP OnlineHelp or TechNet Wiki, you can create your own TechNet Wiki articles.

To create a TechNet Wiki troubleshooting or best practices article

  1. Use a web browser to navigate to the TechNet Wiki home page.

  2. Log in with your Windows Live ID.

  3. Review the Getting Started section to learn the basics of the TechNet Wiki and its articles.

  4. Select Post an article >> at the bottom of the Getting Started section.

  5. On the Wiki article Add Page page, select Insert Template from the toolbar, select the troubleshooting article template (Troubleshooting.html), and then click Insert.

  6. Be sure to give the article a descriptive title and then overwrite the template information as needed to create your troubleshooting or best practice article.

  7. After you review your article, be sure to include a tag that is named Troubleshooting and another for the product name. This helps others to find your content.

  8. Click Save to publish the article to the TechNet Wiki.

Other resources for troubleshooting MBAM

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You can learn more about MDOP in the TechNet Library, search for troubleshooting on the TechNet Wiki, or follow us on Facebook or Twitter.
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