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Setup problems with Internet Explorer 11

Installing Internet Explorer creates the following log files, which are stored in the Windows installation folder (typically, the C:\Windows folder):

  • IE11_main.log

  • IE11_NR_Setup.log

  • IE11_uninst.log

  • cbs*.log

  • WU_ IE11_LangPacks.log

These log files continuously record the entire process from the moment the Internet Explorer setup program starts running until the last .cab file is downloaded, including error codes. The possible error codes are:

 

Error Code Description

0

Success

1460

Timeout

3010

Success, reboot required

40001

USER_ERROR_CANNOT_OPEN_LOG_FILE

40003

USER_ERROR_CANNOT_INITIALIZE_APPLICATION

40004

USER_ERROR_OLD_OS_VERSION

40005

USER_ERROR_WRONG_PLATFORM

40006

USER_ERROR_BAD_SPVERSION

40007

USER_ERROR_MISSING_REQUIRED_PREREQUISITE

40008

USER_ERROR_IE_GREATERVERSION_INSTALLED

40010

USER_ERROR_BAD_LANGUAGE

40012

USER_ERROR_CRYPTO_VALIDATION_FAILED

40013

USER_ERROR_ALREADY_INSTALLED

40015

USER_ERROR_WRONG_OS

40016

USER_ERROR_EXTRACTION_FAILED

40019

USER_ERROR_WINDOWS_PRERELEASE_NOT_SUPPORTED

40021

USER_ERROR_UNSUPPORTED_VIDEO_HARDWARE

40022

USER_ERROR_UNSUPPORTED_VIDEO_DRIVER

40023

USER_ERROR_PREREQUISITE_INSTALL_FAILED

40024

USER_ERROR_NEUTRAL_CAB_DOWNLOAD_FAILED

40025

USER_ERROR_NEUTRAL_CAB_INSTALL_FAILED

41001

USER_ERROR_UNKNOWN

50005

USER_SUCCESS_USER_CANCELLED

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