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Windows Azure Pack subscription states

Updated: October 17, 2013

Applies To: Windows Azure Pack for Windows Server

When a tenant signs up for a plan a subscription is created to contain the tenant’s information. As an administrator you can create subscriptions for tenants, as well as suspend or delete subscriptions. You can do any of these tasks from the User Accounts view.

There are five possible states for subscriptions:

 

State Description

Active

Ready for tenant use.

Active (Out of sync)

The subscription has been created, but the information in the Windows Azure Pack database needs to be refreshed.

Suspended

The subscription has been temporarily closed but can be reactivated.

Suspended (Out Of Sync)

The subscription has been suspended but the information in the Windows Azure Pack database needs to be refreshed.

Failed to Delete

The action to delete the subscription failed. Check the event log for more information.

The following diagram shows the subscription workflow. You can use this workflow to troubleshoot issues with subscriptions.

Windows Azure Pack subscription states
 
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