Establish trust between Service Management Automation and Service Provider Foundation

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Important

This version of Service Management Automation (SMA) has reached the end of support. We recommend you to upgrade to SMA 2022.

For Service Provider Foundation to successfully call the Service Management Automation web service, the Service Management Automation web service certificate must be trusted by the server on which Service Provider Foundation is installed. This article applies whether you're using a self-signed certificate or a certification authority certificate for your Service Management Automation web service.

Trust the Service Management Automation certificate

  1. Sign in to the computer that is running Service Provider Foundation.

  2. In a web browser, connect to the Service Management Automation web service endpoint. This procedure assumes that Internet Explorer is being used and that it's being run with elevated privileges.

  3. Select Continue to this website (not recommended).

  4. In the browser address bar, select Certificate Error, and select View Certificates on the Certificate Invalid pop-up.

  5. In the Certificate dialog, select Install Certificate.

  6. In the Certificate Import wizard, select the Local Machine option and select Next.

  7. Select the Place all certificates in the following store option, and select Browse.

  8. In the Select Certificate Store dialog, select Trusted People, and select OK.

  9. Select Next, and then review your choices and select Finish.

  10. If the import is successful, select OK to close the Certificate dialog.

Service Provider Foundation should now be able to successfully call the Service Management Automation web service.

Next steps