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Getting Started with Remote Desktop Client on iOS

Published: November 20, 2013

Updated: September 10, 2014

Applies To: Windows 8.1, Windows Server 2003, Windows Server 2003 R2, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2



Devices running iOS 6.X or newer are supported.

TipTip
Remote Desktop Client on iOS is enhanced in Windows Server 2012 R2. Download the free Windows Server 2012 R2 trial, learn about the benefits of Windows Server 2012 R2, and get free Windows Server online technical training.

Microsoft Remote Desktop Client gives you the ability to get work done from almost anywhere by providing an easy way to use your mobile device to:

  • Connect to a remote PC to access all of your apps, files, and network resources

  • Access published Windows apps hosted on Microsoft Azure

Follow these steps to get started with Remote Desktop Client on your iOS device:

  1. Download the Microsoft Remote Desktop Client from iTunes.

  2. Set up your remote PC to allow remote connections.

  3. Create a Remote Desktop, or add a Remote Resource using the Remote Desktop Client.

A remote desktop connection summarizes all the settings for the remote desktop you want to connect to.

Remote Resources enables access to RemoteApp programs, session-based desktops, and virtual desktops published on-premises using RemoteApp and Desktop Connections. This feature is typically available in corporate environments.

Microsoft RemoteApp is also available as a cloud-based service that provides access to published applications on Microsoft Azure. For more information, visit the RemoteApp landing page.

ImportantImportant
For a list of supported Windows versions, see Remote Desktop Client on iOS: FAQ

After the Remote Desktop Client is installed, start the app, and the connection center will open. You can use the connection center to:

  • Connect to a Windows PC or server

  • Access on-premises work resources published using RemoteApp and Desktop Connections

  • Access apps in the cloud through RemoteApp on Microsoft Azure

  • Manage remote desktops

  • Modify settings

A remote desktop summarizes all the settings for the remote desktop connection.

Create a Remote Desktop

  1. On the Connection Center screen, tap the plus sign (+) in the upper right corner and tap Add PC or Server.

  2. In the Create Connection window, enter information for the remote desktop connection:

    • PC name: The name of the PC you want to connect to. This can be a Windows computer name, an Internet domain name, or an IP address. You can also append port information to the PC name, for example: MyDesktop:3389 or 10.0.0.1:3389.

    • User name: The user name to be used for the remote PC. The user name can be entered in the following formats: user_name, domain\user_name, and user_name@domain.com. You can also specify whether to prompt for user name and password.

    •  
    • SETTINGS

      • Friendly name (Optional) : The name of the remote desktop in the connection center. This can be any string. If this field is empty, the PC name is used instead.

      • Gateway (Optional): The Remote Desktop gateway enables authorized users to connect to virtual desktops, RemoteApp programs, and session-based desktops on an internal corporate network from any Internet-connected device. How to configure a gateway is explained in the section on the Remote Desktop gateway. Ask your network administrator for the name of your Remote Desktop gateway.

      • Sound: Select the device to play audio during the remote session. You can configure sound to be played on the local device, the remote PC or not at all.

      • Swap mouse buttons: Whenever a mouse gesture would send a command with the left mouse button, it sends the same command with the right mouse button instead. This is necessary if the remote PC is configured for left-handed mouse mode.

      • Admin Mode: Connect to an administration session on a server running Windows Server 2003 or later.

  3. Tap Save.

Edit Remote Desktop Settings

To change the settings of a specific remote desktop press and hold the desktop you want to edit, and then tap the settings icon. When adding or modifying a remote desktop you can manage the following categories:

  • Remote PC

  • Settings

Delete a Remote Desktop

  1. On the Connection Center screen, press and hold the desktop you want to delete.

  2. Tap the Delete icon to delete the remote desktop.

A Remote Desktop gateway (RD Gateway) enables authorized users to connect to a remote computer on a corporate network from anywhere on the Internet. You can create and manage your gateways using the Remote Desktop Client.

Set up a New Gateway

  1. On the Connection Center screen, tap the settings icon, and then tap Gateways.

  2. In the Gateways window tap Add Remote Desktop gateway.

  3. In the Add Remote Desktop Gateway window, enter information for the Remote Desktop Gateway:

    • Server Name: The name of the computer you want to use as the gateway. This can be a Windows computer name, an Internet domain name or an IP address. You can also add port information to the server name, for example: RDGateway:443 or 10.0.0.1:443.

    • User Name: The user name and password to be used for the Remote Desktop Gateway you are connecting to. You can also select Use connection credentials to use the same user name and password as the remote desktop connection.

  4. In the Add Remote Desktop Gateway window tap Save, and then tap Settings to return to the Settings window.

  5. In the Settings window tap Done to save the new configuration.

Delete a Gateway

  1. On the Connection Center screen, tap Settings, and then tap Gateways.

  2. In the Gateway window, swipe a row from right to left to delete the RD Gateway.

  3. Tap Delete to delete the gateway.

You can also select the gateway, and then tap Delete at the bottom of the window.

When you connect to a desktop or remote resources, you can save user accounts to select from again. You can manage your user accounts by using the Remote Desktop Client.

Create a new user account

  1. On the Connection Center screen, tap the settings icon, and then tap User Names.

  2. Tap Add User Account.

  3. Enter information for the user:

    • User Name: The user name to save for remote connections. The user name can be entered in the following formats: user_name, domain\user_name, and user_name@domain.com.

    • Password: The password to save for remote connections. Every user account that you want to use to connect to a desktop or remote resource must have a password associated with it.

  4. Tap Save, and then tap Settings to return to the Settings window.

  5. Tap Done to save the new configuration.

Delete a User Account

  1. On the Connection Center screen, tap Settings, and then tap User Names.

  2. Swipe a row from right to left to delete the user.

  3. Tap Delete to delete the user account.

Remote Resources enables access to RemoteApp programs, session-based desktops, and virtual desktops published using RemoteApp and Desktop Connections.

  • The URL displays the link to the RD Web Access server enabling access to RemoteApp and Desktop Connections.

  • The configured RemoteApp and Desktop Connections are listed.

Add Remote Resources

  1. On the Connection Center screen, tap the plus sign (+), and then tap Add Remote Resources.

  2. In the Create Connection window, enter information for the remote resource:

    • Feed URL: The URL of the RD Web Access server. You can also enter your corporate email account in this field – this will search for you the RD Web Access Server linked to your email address.

    • User name: The user name and password to be used for the RD Web Access server you are connecting to.

  3. Tap Save. The remote resources will be displayed in the connection center.

Delete Remote Resources

  1. On the Connection Center screen, press and hold any of the applications or desktops in the remote resources or the name of the application feed.

  2. Tap Settings on the URL name.

  3. Tap Delete at the bottom of the window.

  4. Confirm the deletion by clicking Delete again.

Once you start a remote desktop connection there are tools available that you can use to navigate the session.

Start a Remote Desktop Connection

  1. Tap the remote desktop connection to start the remote desktop session.

  2. If you are asked to verify the certificate for the remote PC, tap Accept to connect. You can choose to always accept by sliding the Don’t ask me again for connections to this computer toggle to On.

Connection Bar

  • Pan Control: The pan control enables the screen to be enlarged and moved around.

    noteNote
    The pan control is available using direct touch only.

    • Enable / Disable the pan control: Tap the pan icon in the connection bar to display the pan control and zoom the screen. Tap the pan icon in the connection bar again to hide the control and return the screen to its original resolution.

    • Use the pan control: Tap and hold the pan control and then drag in the direction you want to move the screen.

    • Move the pan control: Double tap and hold the pan control to move the control on the screen.

  • Connection name: The current connection name is displayed. Tap the connection name to display the utility bar.

  • Keyboard: The keyboard can be displayed, or hidden by tapping the keyboard icon. The pan control is displayed automatically when the keyboard is displayed.

  • Move the connection bar: Tap and hold the connection bar, and then drag and drop to a new location at the top of the screen.

Session Selection bar

A new feature in 8.1.0 is the ability to have multiple connections open to different PCs at the same time. Tap the connection bar to display the session selection bar on the left-hand side of the screen. The session selection bar enables you to view your open connections and swap between them. There is an additional option to launch new sessions or apps from your connection center.

  • Switch between apps in an open remote resource session

    When you are connected to remote resources, you can swap between open applications within that session by tapping the expander menu and viewing the list of available items.

  • Start a new session

    You can start new applications or desktop sessions from within your current connection by tapping Start New and then choosing the session from the list of available items.

Command Bar

The command bar replaces the Utility Bar for versions before 8.1.0. You can switch between the mouse modes and return to the connection center from the command bar.

Direct touch gestures and mouse modes

Standard touch gestures are available when using the client. Touch gestures can also be used to replicate mouse actions on the remote desktop. The mouse modes available are defined in the table below.

noteNote
When interacting with Windows 8 or newer, the native touch gestures are supported in Direct Touch mode. For more information on Windows 8 gestures see Touch: Swipe, tap, and beyond.

 

Mouse mode Mouse operation Gesture  

Direct Touch

Left click

1 finger tap

Direct Touch

Right click

1 finger tap and hold

Mouse Pointer

Left click

1 finger tap

Mouse Pointer

Left click and drag

1 finger double tap and hold, then drag

Mouse Pointer

Right click

2 finger tap

Mouse Pointer

Right click and drag

2 finger double tap and hold, then drag

Mouse Pointer

Mouse wheel

2 finger tap and hold, then drag up/down

Direct Touch

Zoom

Pinch two fingers to zoom in or spread two fingers to zoom out

On-screen Keyboards

On the iPad and iPhone you can use the button on the right edge of the bar above the keyboard to switch between the standard and additional keyboard.

Bluetooth Keyboard

If Bluetooth is enabled, a Bluetooth keyboard should be automatically detected.

Due to limitations on the OS, special keys such as Ctrl, Option, and Function will not work as expected. The following keys currently work:

  • Alphanumeric keys

  • Cursor keys

  • Tab: Tab works, but Shift+Tab does not work

  • Home / Pos1: Alt+Left = Home

  • End: Alt+Right = End

  • Page Up: Alt+Up = Page Up

  • Page Down: Alt+Down = Page Down

  • Select All: Command+A = Ctrl+A (Select all in most programs)

  • Cut: Command+X = Ctrl+X (Cut in most programs)

  • Copy: Command+C = Ctrl+C (Copy in most programs)

  • Paste: Command+V = Ctrl+V (Paste in most programs)

  • Symbols: Alt+Alphanumeric keys will produce different symbols depending on the language configured

The following list provides additional resources for using Remote Desktop Clients.

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