Mobile phone support for Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM Online
Applies To: CRM 2015 on-prem, CRM Online
Access data from Microsoft Dynamics CRM Online or Microsoft Dynamics CRM 2015 with your mobile phone using one of the following methods.
Microsoft Dynamics CRM phone apps. Download the app for your phone.
Microsoft Dynamics CRM for phones. Use your phone’s preferred web browser.
CRM phone apps
Several apps are available for popular mobile phones. The following smartphone operating systems are supported with Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2015. More information: Set up CRM for phones.
|Windows Phone version||Example device|
Windows Phone 8.0 and 8.1
HTC Windows Phone 8X, Nokia Lumia, Samsung ATIV
Download Dynamics CRM for Windows Phone 8.
BlackBerry devices don’t have an app but Microsoft Dynamics CRM can be accessed by using the BlackBerry mobile browser. The following tables lists the devices supported to run Microsoft Dynamics CRM in the BlackBerry mobile browser.
|BlackBerry version||Example device|
BlackBerry Torch 9860, BlackBerry Curve 9370
BlackBerry Bold 9780, BlackBerry Bold 9900
Many other smartphone operating system versions not mentioned here can use CRM for phones mode.
CRM for phones
In most cases, devices not listed earlier in this topic can use Microsoft Dynamics CRM for phones mode, which runs in your smartphone’s web browser.
More information: Get started with CRM for phones
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