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Configure alerts in Windows Intune

Updated: April 1, 2014

Applies To: Windows Intune

Use the information in this topic to help you configure alerts in Windows Intune.

  1. In the Windows Intune administrator console, click Administration > Alerts and Notifications > Alert Types.

  2. Select an alert, and then click Configure.

    You can also use the box to search for a specific alert type. If you select multiple alert types, you can only configure the settings that are shared between the selected alert types.

  3. In the Configure Alert Type dialog box, specify one or more of the following settings, and then click OK:

     

    Setting More information

    State

    Specifies whether the alert type is enabled or disabled.

    Severity

    Sets the level to Critical, Warning, or Informational to ensure that the alerts that are critical to your organization are given priority.

    Display Threshold

    Specifies how often an alert must be generated before it is displayed. You can also select Display all to display an alert as soon as one device generates an alert.

    For example, a disk corruption failure on one computer in your organization might not represent a high priority, whereas the same problem on 10 percent of the computers might require your attention.

    Alert type specific settings

    Some alert types have additional settings that you can configure under the Manage specific settings heading.

  1. Open the Windows Intune administrator console.

  2. To open the Configure Alert Type dialog box, do one of the following:

    • Click System Overview. Hover over an alert type in the Top 3 Alert Types list and click the pencil icon.

    • Click Alerts. Hover over an alert type in the Alert Types summary list and click the pencil icon.

    • Click the Administration icon, and under Alerts and Notifications, click Monitoring. Do one of the following:

      • If you know the category of the alert type that you want to enable or disable and you want to search for it, select the category under Alert Types.

      • If you know the name of the alert type that you want to enable or disable and you want to search for it, type the full or partial name of the alert type in the Search alert types box.

      • Browse the list of alert types to locate the alert type that you want to enable or disable.

      • Select the alert type that you want to configure. You may also select multiple alert types to configure by holding CTRL and selecting the alert types.

        noteNote
        When multi-selecting alert types, you cannot configure the specific settings, only the shared settings.

      • On the taskbar, click Configure.

  3. In the Configure Alert Type: dialog box, each Monitoring alert has a Display Threshold field under Manage Shared Settings. Set this field to either:

    1. Display all – This setting will display the alert as soon as it occurs.

    2. Enter value – This setting takes a parameter to specify the percentage of devices that must meet the criteria before the alert is triggered. The valid range for this field is 1 – 99, inclusive.

    noteNote
    On any alert configuration screen, if you have modified a setting, you may click Use Default to revert the value of that setting. You may also click Use All Defaults to reset all settings to their default values.

  4. Depending on the monitoring alert type you have selected, other threshold options might appear under Manage specific settings. Enter the required information in the appropriate boxes.

  5. Click OK to save your changes.

    ImportantImportant
    When you modify or disable alert type thresholds, the new threshold settings only apply to displaying new alerts. Alerts that were displayed before you make the change remain unaffected.

  1. In the Windows Intune administrator console, click Administration > Alerts and Notification > Alert Types.

  2. Do one of the following:

    • If you know the category of the alert type that you want to enable or disable and you want to search for it, select the category under Alert Types.

    • If you know the name of the alert type that you want to enable or disable and you want to search for it, type the full or partial name of the alert type in the Search alert types box.

    • Browse the list of alert types to locate the alert type that you want to enable or disable.

  3. Select the alert type that you want to enable or disable, and then do one of the following:

    • On the taskbar, click Enable or Disable.

    • Right-click the alert type and select Enable or Disable.

    • On the taskbar, click Configure…. This opens the Configure Alert Type configuration page. In State, select Enabled or Disabled, configure other settings as desired, and click OK.

    ImportantImportant
    If an alert type state is changed from enabled to disabled, any currently active alerts of that type will stay in the system, but no new alerts will be triggered.

You can configure Windows Intune to send email notifications whenever a new alert occurs. Windows Intune includes predefined notification rules, or you can create a new, customized notification rule.

  1. In the Windows Intune administrator console, click Administration > Alerts and Notifications > Recipients > Add.

  2. In the Add Notification Recipient dialog box, type the email address for the recipient, select the preferred language, and then click OK.

    noteNote
    • To send notifications to the same person in different languages, create another recipient with the same name and email address and a different language.

    • Recipients do not have to be Windows Intune administrators or employees of your company.

    • When a new service administrator account is added to the system, Windows Intune automatically creates a recipient record for that account.

  3. Click Notification Rules.

  4. In the Notification Rules list, select the rule that corresponds to the alerts that you want recipients to be notified about, and then click Select Recipients

  5. In the Select Recipients dialog box, select the recipients that will receive notification email messages, and then click OK.

noteNote
To prevent alert notification emails from being classified as junk email, inform recipients that they should add Windows Intune (Windows.Intune@Microsoft.com) to their lists of safe or trusted senders in their email programs.

  1. In the Windows Intune administrator console, click Administration > Alerts and Notifications > Notification Rules > Create New Rule.

  2. In the Create Notification Rule wizard, enter a Name for the notification rule, select the Categories and Severity for the notification rule, and then click Next.

  3. On the Select device groups page, select the device groups to which this rule will apply, then click Next.

  4. On the Select email recipients page, select the users who will receive the email notifications generated by this rule.

  5. Click Save to save the rule and close the wizard.

 
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