Delete an instance

Applies To: CRM Online

[This topic is pre-release documentation and is subject to change in future releases.]

You can delete Microsoft Dynamics CRM Online Sandbox instances to recover the licenses and storage space or to prevent them from being used by mistake. In order to delete a production instance, you must first switch to a Sandbox instance and then delete the Sandbox instance.

Delete an instance

1. Browse to the Office 365 admin center and sign in using Office 365 Global administrator credentials.

2. Click Admin > CRM.

3. Choose the Instances tab.

4. Select the instance that you want, and then choose Delete.

   Warning

   Your data will be lost! Be sure you’ve selected the correct instance.

5. Choose Confirm to delete the instance.

Deleting an instance doesn’t change the number of your licenses purchased. For example, say you have two instances - one Sandbox and one production - and you decide to delete your Sandbox instance. After the delete has successfully completed, you’ll see one production instance and one instance to configure in the Instance tab of the Manage your Dynamics CRM updates page.

See Also

Concepts

Manage Microsoft Dynamics CRM Online instances
Switch an instance

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