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Scenario: Settle a customer payment with an invoice [AX 2012]

Updated: October 10, 2011

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

This scenario illustrates three simple examples of a settlement in which one payment is settled with one or more invoices. For more information, see Key tasks: Customer payments and settlements, About parameters for settlements in Accounts receivable, and Accounts receivable parameters (form).

Fabrikam has sold products to customer 4050, Contoso, two times, and has also invoiced the customer two times. As of January 26, Contoso’s balance is 600.00.

Invoice number

Invoice date

Invoice amount

0100_FTI

January 15

100.00

0200_FTI

January 25

500.00

On February 1, Fabrikam receives a payment from Contoso for 100.00. Arnie settles this payment with the first invoice, 0100_FTI, by following these steps.

  1. Open the Accounts receivable Payment journal form, create a journal, and then click Enter customer payments.

  2. In the Enter customer payment information field group, enter the payment information.

  3. In the Select to pay grid, select invoice 0100_FTI.

  4. Click Save in journal.

  5. Close the form.

  6. In the Payment journal form, click Post > Post to post the payment journal.

Contoso’s balance is now 500.00.

On February 1, Fabrikam receives a payment from Contoso for 500.00. Arnie settles this payment with the second invoice, 0200_FTI, by following these steps.

  1. Open the Accounts receivable Payment journal form, create a journal, and then click Lines.

  2. In the Invoice field, enter 0200_FTI. Information about the customer is displayed automatically.

  3. Click Post > Post to post the payment journal.

Contoso’s balance is now 100.00.

On February 1, Fabrikam receives a payment from Contoso for 600.00. Arnie settles this payment with invoices 0100_FTI and 0200_FTI by following these steps.

  1. Open the Accounts receivable Payment journal form, create a journal, and then click Lines.

  2. In the Account field, enter Contoso’s account, 4050.

  3. Click Functions > Settlement.

  4. In the Settle open transactions form, select the Mark check box on the line for both the 0100_FTI and 0200_FTI customer invoices.

  5. Close the Settle open transactions form.

  6. Click Post > Post to post the payment journal.

Contoso’s balance is now 0.00.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).
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