Updated: 2009-07-16

Competence Centers are the standard approach to managing shared business infrastructures such as Enterprise Resource Management and Business Intelligence. Many organizations are now responding to the growing demand for collaboration by managing their infrastructure in this way. This paper, by Microsoft business strategy consultant Simone Ruppertz-Rausch, outlines the functions that an Information Worker Competence Center should include and, in return, what contributions to business success you should expect.

Download this paper as a Microsoft Word document (.doc) (http://go.microsoft.com/fwlink/?LinkId=157169)

See Also