Event ID 11 — Volume Shadow Copy Service Operations

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Applies To: Windows Server 2008 R2

The Volume Shadow Copy Service (VSS) provides the ability to create a point in time image (shadow copy) of one or more volumes that can be used to perform backups. The service is also used during restores of applications.

Event Details

Product: Windows Operating System
ID: 11
Source: VSS
Version: 6.1
Symbolic Name: VSS_ERROR_STARTING_COM_SERVER_HEAVYLOAD
Message: Volume Shadow Copy Service information: The COM Server with CLSID %1 and name %2 cannot be started. Most likely the CPU is under heavy load. [%3] %4

Resolve

Retry the operation

This event indicates that the COM server could not be started, most likely because the CPU is under heavy load.

Wait a few minutes, and retry the operation.

Verify

To verify that the Volume Shadow Copy Service (VSS) is operating correctly, retry the previous VSS operation.

Volume Shadow Copy Service Operations

File Services