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Configure a Business Name on a UM Auto Attendant

Topic Last Modified: 2011-03-19

You can enter the name of the business. By default, no business name is entered. If you enter a business name in this box, a prompt with the business name will be played to callers instead of the default greeting for the Unified Messaging (UM) auto attendant.

Looking for other management tasks related to UM auto attendants? Check out Managing UM Auto Attendants.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.
  2. In the work pane, on the UM Auto Attendants tab, select the UM auto attendant.
  3. In the action pane, click Properties.
  4. In the auto attendant Properties window, click the Features tab, and then in the Business name text box, type the name of the business.
  5. Click OK to accept your changes.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

This example sets the business name on a UM auto attendant named MyUMAutoAttendant.

Set-UMAutoAttendant -Identity MyUMAutoAttendant -BusinessName "Northwind Traders"

For more information about syntax and parameters, see Set-UMAutoAttendant.

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