Set Up Mail for Mac OS 10.6 Snow Leopard or 10.7 Lion for Your E-Mail Account

  • Article

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

If you're running Mac OS 10.6 Snow Leopard or Mac OS 10.7 Lion, you can use the Mail program included with those releases to connect to your e-mail account. The Mail program will try to set up your account automatically.

This requires fewer steps than using IMAP or POP. Additionally, when you use Mac OS 10.6 Snow Leopard or Mac OS 10.7 Lion, you can use features that aren't available to users who connect through IMAP or POP, including iCal and Address Book. These programs help you manage your calendar and address book.

Set Up Mail for Mac OS 10.6 Snow Leopard or Mac OS 10.7 Lion access to your e-mail account

  1. Open Mail, and then do one of the following:
    • If you've never set up any e-mail accounts using Mail, the Welcome to Mail page will appear. Go to step 2.
    • If you've already created e-mail accounts using Mail, on the Mail menu, click Preferences. On the Accounts tab, click the plus sign (+) at the bottom of the navigation pane to open the Add Account window.
  2. In the Welcome to Mail or Add Account window:
    1. In the Full Name box, enter the name you want to display to people you send e-mail to.
    2. In the Email Address box, enter your primary e-mail address.
    3. In the Password box, enter the password for your e-mail account, and then click Continue.
      The Mail program will use the information you entered in the previous step to try to set up your e-mail account automatically.
  3. If the Mail program was able to set up your account automatically, in the Account Summary dialog box, under Also set up, select the additional options you want to set up for the account.
    • If you want to use the Address Book program that's included in Mac OS 10.6 Snow Leopard, select Address Book contacts.
    • If you want to use the iCal calendar program that's included in Mac OS 10.6 Snow Leopard, select iCal calendars.
    • After you've selected the options you want, Click Create.
  4. If the Mail program wasn't able to set up your account automatically, wait a few minutes or hours, and then repeat these steps. If Mail still isn't able to set up your account automatically, see the "What else do I need to know" section below.

What else do I need to know?

  • Connecting to your e-mail account through Mail for Mac may fail if you haven't registered your account. If your e-mail account is the type that requires registration, you can register it the first time you sign in to Outlook Web App. After you sign in to your account, sign out. Then try to connect using Mail for Mac. For more information about how to sign in to your account using Outlook Web App, see How to Sign In to Outlook Web App. If you have trouble signing in, see FAQs: Sign-in and Password Issues or contact the person who manages your e-mail account.
  • If Mail isn't able to set up your account after you repeat these steps, contact your help desk.

What if I want to know more?