Excel Services Application localized template file not found - Event 7924 (SharePoint Server 2010)

  • Article

 

Applies to: SharePoint Server 2010

Alert Name:   Excel Services Application localized template file not found

Event ID:   7924

Summary:   The localized template file that Excel Services Application uses to create new workbooks was not found. The server might be in the process of creating new workbooks by using a template file of a different locale. Users that create workbooks by using Excel Services Application might see a workbook with the incorrect language.

Symptoms:   One or more of the following symptoms might appear:

  • Buttons with text and other UI elements in workbooks displayed by Excel Services Application might be in the incorrect language.

  • This event appears in the event log: Event ID: 7924 Description: The locale <name of locale> could not be found. As a result, a new workbook was created using the <path of workbook template> workbook template. To enable workbooks to be created for <desired locale>, you must install the <language pack> language pack. [Session: <session ID> User: <username>]

Cause:    A localized template workbook file was not found. The localized template file was not correctly installed on the computer, or is corrupt. The file must be reinstalled. The easiest method for reinstalling the template is to repair the installation.

Resolution:   Repair the installation

  • Run setup for Excel Services Application, select the repair installation option, and follow the steps in the wizard.