Excel Services Application memory allocation failed - Event 5256 (SharePoint Server 2010)
Applies to: SharePoint Server 2010 Enterprise
Alert Name: Excel Services Application memory allocation failed
Event ID: 5256
Summary: The server for Excel Services Application is responsible for loading, refreshing, and recalculating workbooks, and maintaining user session state. The server for Excel Services Application failed to allocate memory.
Symptoms: One or more of the following symptoms might appear:
Users cannot create sessions and so cannot view workbooks in their browser.
Existing user sessions may stop responding and cause open workbooks in the browser to stop responding.
This event appears in the event log: Event ID: 5256 Description: Access Memory Allocation failed. [Session: <session ID> User: user name]
Cause: One or more of the following might be the cause:
The server for Excel Services Application has reached capacity and the server cannot allocate more memory resources.
The server for Excel Services Application has experienced an unexpected failure and cannot allocate new memory.
Resolution: Evaluate whether servers are sufficient to support user load
- Before you perform any corrective steps, evaluate whether you have enough Excel Services Application server computers to support the user load.
Resolution: Restart the Server Machine
- Restart the Excel Services Application server computer.