Introduction to Troubleshooting DirectAccess

Use this guide when:

• You have problems updating or operating DirectAccess infrastructure components.
  
  
• You have problems with a new DirectAccess deployment.
  
  
• You want to learn about troubleshooting techniques to use with DirectAccess.
  
  

This guide contains the following topics:

• Tools for Troubleshooting DirectAccess
  
  This topic describes how to use command line tools, services, and logs on your computer to gather information for troubleshooting DirectAccess.
  
  
• General Methodology for Troubleshooting DirectAccess Connections
  
  This topic provides a step-by-step process for troubleshooting DirectAccess connections.
  
  
• Troubleshooting DirectAccess Problems
  
  This topic links to step-by-step procedures that help you identify and fix specific DirectAccess problems. You can use this topic to find a solution for a problem.
  
  

To learn how to use DirectAccess troubleshooting tools and techniques in the DirectAccess test lab (http://go.microsoft.com/fwlink/?Linkid=150613), see the Test Lab Guide: Troubleshoot DirectAccess (http://go.microsoft.com/fwlink/?LinkId=181160).

For a list of all the DirectAccess troubleshooting resources, see Troubleshoot DirectAccess in Windows Server 2008 R2 (http://go.microsoft.com/fwlink/?LinkId=190435).