Pausing, Stopping, and Deleting a Direct Mailer Job

You can pause a Direct Mailer job at any time. If you pause a Direct Mailer job, Direct Mailer stops processing the list of recipients, but you can restart it at a later time. The job status will remain Paused (4) until the job is restarted. Direct Mailer records the recipient it will process next, so that if the job is paused, it will restart where it left off. If the hard drive crashes, or there is a power failure, it will start approximately where it left off, after it is restarted. That is, it will start within n of where it left off, where n=number of threads configured in the Direct Mailer. For information about restarting a Direct Mailer job, see Restarting a Direct Mailer Job.

You can stop (terminate) a Direct Mailer job while it is running. Once a Direct Mailer job has been stopped, the job status will switch to Inactive (1). After the job is restarted, the job will automatically restart the job where it left off.

If SQL Server becomes unavailable, Direct Mailer retries until a connection to the database is made, or until the configured number of retries elapses. If the configured number of retries elapses or a connection to the database is made, the status remains Running (3), since the status cannot be updated in SQL. When SQL Server becomes available again, you can restart the job, or restart Direct Mailer. For information about restarting Direct Mailer, see Restarting Direct Mailer.

You can delete a Direct Mailer job if the job has been stopped, completed, or if the job failed. You cannot delete a Direct Mailer job while it is running. If you delete a Direct Mailer job, all information about the job is deleted from Direct Mailer. You must recreate the job if you want to run it again.

To pause a Direct Mailer job from the command line interface

To stop a Direct Mailer job from the command line interface

To delete a Direct Mailer job from the command line interface

Note

• Pausing, stopping, and deleting a Direct Mailer job can only be done using the command line interface. You cannot use the Business Desk Campaign Manager module to pause, stop, or delete a Direct Mailer job.

To pause a Direct Mailer job from the command line interface

1. At the command line, type DmlRun /list to display a list of all Direct Mailer jobs.

2. Note the jobID number of the Direct Mailer job you want to pause, and then type:

   DmlRun /pause:<jobID number>

   The Direct Mailer job is paused.

To stop a Direct Mailer job from the command line interface

1. At the command line, type DmlRun /list to display a list of all Direct Mailer jobs.

2. Note the jobID number of the Direct Mailer job you want to stop, and then type:

   DmlRun /term:<jobID number>

   The Direct Mailer job is stopped.

To delete a Direct Mailer job from the command line interface

1. At the command line, type DmlRun /list to display a list of all Direct Mailer jobs.

2. Note the jobID number of the Direct Mailer job you want to delete, and then type:

   DmlRun /delete:<jobID number>

The Direct Mailer job is deleted.

See Also

Deleting and Restoring a Campaign Item

Managing and Controlling Direct Mailer Jobs from the Command Line

Restarting a Direct Mailer Job

Viewing Direct Mailer Job Status

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