Event ID 898 — RD Connection Broker Availability

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Applies To: Windows Server 2008 R2

The RD Connection Broker must be available to accept connection requests from user sessions, RD Session Host servers in a farm, and RD Session Host servers running in redirection mode.

Event Details

Product: Windows Operating System
ID: 898
Source: Microsoft-Windows-TerminalServices-SessionBroker
Version: 6.1
Symbolic Name: EVENT_FAIL_SESSION_BROKER_INIT
Message: RD Connection Broker service failed to start. HRESULT = %1.

Resolve

Start the Remote Desktop Connection Broker service

To resolve this issue, you should start the Remote Desktop Connection Broker service.

To perform this procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.

To start the Remote Desktop Connection Broker service:

  1. On the RD Connection Broker server, open the Services console. To open the Services console, click Start, point to Administrative Tools, and then click Services.
  2. Right-click Remote Desktop Connection Broker, point to All Tasks, and then click Start.

Verify

To verify that the RD Connection Broker server is available, ensure that the Remote Desktop Connection Broker service is running.

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To check that the Remote Desktop Connection Broker service is running:

  1. On the RD Connection Broker server, open the Services snap-in. To open the Services snap-in, click Start, point to Administrative Tools, and then click Services.
  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Yes.
  3. In the Services pane, locate the service named Remote Desktop Connection Broker.
  4. Confirm that the Status column for the Remote Destktop Connection Broker service displays Started.

RD Connection Broker Availability

Remote Desktop Services