Event ID 12801 — Virtual Desktop Management

  • Article

Applies To: Windows Server 2008 R2

Virtual desktops assigned as personal virtual desktops or assigned to virtual desktop pools are managed by using Hyper-V Manager.

Event Details

Product: Windows Operating System
ID: 12801
Source: Microsoft-Windows-TerminalServices-TSV-VmHostAgent
Version: 6.1
Symbolic Name: EVENT_WARN_FAIL_BOOT_DETECT
Message: Failed to detect guest OS boot. VM=%1, Hr=%2

Resolve

Install the integration services on the virtual desktop

The integration services must be installed on each guest operating system so that the Hyper-V server can start and stop the virtual desktops.

Note: The integration services are included and installed with Windows 7 and Windows Server 2008 R2.

To perform this procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.

To install the integration services on the virtual desktop:

  1. On the RD Virtualization Host server, open Hyper-V Manager. To open Hyper-V Manager, click Start, point to Administrative Tools, and then click Hyper-V Manager.
  2. In the left pane, click the name of the RD Virtualization Host server.
  3. Under Virtual Machines, right-click the virtual desktop, and then click Connect.
  4. When the virtual desktop opens, click Action, and then click Insert Integration Services Setup Disk.
  5. Depending on the operating system, you may need to start the installation manually. Click anywhere in the virtual desktop window and navigate to the CD/DVD drive. Start the installation manually.
  6. After the installation finishes, all integration services are available for use. 

Verify

To verify that the virtual desktops are configured correctly, you can connect to them by using RD Web Access.

To perform this procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.

To connect to a virtual desktop:

  1. On a client computer, open Internet Explorer. To open Internet Explorer, click Start, point to All Programs, and then click Internet Explorer.
  2. In the Address bar, type https://servername/RDWeb where servername is the fully qualified domain name of the RD Web Access server, and then press ENTER.
  3. In the Domain\user name box, type the name of a user account that has access to a virtual desktop.
  4. In the Password box, type the specified password, and then click Sign in.
  5. Click the appropriate virtual desktop, and then click Connect.
  6. Verify that the virtual desktop opens without error.

Virtual Desktop Management

Remote Desktop Services