Troubleshooting Tapes

Applies To: System Center Data Protection Manager 2007

Issues Cause Resolution

When you open the Management or Libraries tab and do a Rescan, the tape library is not listed.

The tape library driver is not installed or the incorrect version is installed.

Open Device Manager and verify that the driver for the tape driver is installed. If the library is listed as an Unknown medium changer, use Windows Update to install the correct driver.

When you open the Management or Libraries tab, DPM reports that a tape drive within a tape library is a stand-alone drive.

This issue can occur if the tape drives are not mapped correctly.

Remap the tape drive. For more information on remapping tape drives, see Remapping Tape Drivesin DPM Help.

See Also

Other Resources

Tape Library Partners