RRAS: The Routing and Remote Access role service must be installed

  • Article

Applies To: Windows Server 2008 R2, Windows Server 2012, Windows Storage Server 2012

This topic is intended to address a specific issue identified by a Best Practices Analyzer scan. You should apply the information in this topic only to computers that have had the Network Policy and Access Services Best Practices Analyzer run against them and are experiencing the issue addressed by this topic. For more information about best practices and scans, see Best Practices Analyzer.

Operating System

Windows Server 2012, Windows Server 2008 R2

Product/Feature

Routing and Remote Access Service (RRAS)

Severity

Error

Category

BPA Prerequisite

Issue

The Routing and Remote Access role service is not installed on this computer.

Impact

If the Routing and Remote Access role service is not installed, then the server cannot provide routing or remote access services to remote clients.

Resolution

Use Server Manager to install the Routing and Remote Access role service, which is part of the Network Policy and Access Services server role.

RRAS is a role service that is part of the Network Policy and Access Services server role.

Membership in the local Administrators group, or equivalent, is the minimum required to complete this procedure.

To install the RRAS role service

  1. Open Server Manager. Click Start, click Administrative Tools, and then click Server Manager.

  2. In the navigation tree, expand Roles, right-click Network Policy and Access Services, and then click Add Role Services.

  3. On the Select Role Services page, select Routing and Remote Access Services, and then click Next.

  4. On the Confirm Installation Selections page, click Install.

Although RRAS is now installed, you cannot use it (or run the BPA Analyzer) until it is enabled to run as either an IPv4 or IPv6 router, or as a remote access server. For example, to enable RRAS as a remote access server for virtual private network (VPN) connections, see Enable RRAS as a VPN Server TO enable RRAS as a router, see Enable RRAS as a LAN and WAN Router.

Additional references

For more about the Routing and Remote Access role service, see Routing and Remote Access (https://go.microsoft.com/fwlink/?linkid=153482) on TechNet, and Routing and Remote Access Service in the Windows Server Technical Library.