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SharePoint Timer service is not running (SharePoint 2010 Products)

 

Applies to: SharePoint Server 2010

Topic Last Modified: 2009-12-29

Alert Name:   Windows SharePoint Services Timer service is not running

Event ID:   None

Summary:   Microsoft SharePoint Server 2010 uses the Windows SharePoint Services Timer V4 (SPTimerV4) service to run most system tasks.

Symptoms:   Frequently recurring timer jobs, such as Immediate Alerts and Workflow, do not run. Updates to the farm configuration are not synchronized to the local server.

Cause:   The Windows SharePoint Services Timer V4 (SPTimerV4 service is not running.

Resolution:   Start the timer service
  1. Verify that the user account that is performing this procedure is a member of the Administrators group on the local computer.

  2. Open a Command Prompt window, type the following command at the command prompt, and then press ENTER:

    net start sptimerv4

  3. If the service does not start, ensure that the service identity account is configured correctly by using the "Verify the service account" procedure later in this article.

Resolution:   Verify the service account
  1. Verify that the user account that is performing this procedure is a member of the Administrators group on the local computer.

  2. Click Start, click Administrative Tools, and then click Services.

  3. Right-click Windows SharePoint Services Timer V4, and then click Properties.

  4. On the Log On tab, confirm that the account being used is a domain user account and is a member of the following:

    • dbcreator fixed SQL Server server role

    • securityadmin fixed SQL Server server role

    • db_owner fixed database role for all databases in the server farm

  5. If the account has sufficient permissions, confirm the password by typing the password for the account, retyping the password in the Confirm password box, and then clicking OK.

  6. Start the service by right-clicking the service name in the Services console, and then clicking Start.

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