Page cannot be displayed error when you access a mailbox
Topic Last Modified: 2010-01-13
The Microsoft Exchange Analyzer Tool checks the Exchange environment to determine whether the following are configured:
Secure Sockets Layer (SSL) is used on a Client Access server in Exchange Server 2007 for the /exchange virtual directory.
A mailbox that is on a server that is running Exchange Server 2003 is accessed through the Client Access server by using the address https://casServer/Exchange.
One of the following properties is set:
The value is set to 1 for the UseHostName property in the metabase on the server that is running Exchange 2003.
The value is set to a server name for the SetHostName property in the metabase on the Exchange 2003 server.
- The value is set to 1 for the UseHostName property in the metabase on the server that is running Exchange 2003.
In this environment, when you access a mailbox that is located on the Exchange 2003 server, you may receive the following error message:
Internet Explorer Cannot Display This Webpage.
To address this issue, edit the following metabase properties on the Exchange 2003 server:
Remove the SetHostName property.
Remove the UseHostName property. Or, change the value of the UseHostName property from 1 to 0.
For more information about editing the metabase properties, see the topic "Editing Metabase Properties (IIS 6.0)" (http://go.microsoft.com/fwlink/?LinkId=181180).