HTTP Connectivity with Autodiscover - Address Book failure (NSPI)
Applies to: Operations Manager Management Pack for Exchange 2010
Topic Last Modified: 2011-08-02
The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager runs Exchange Management Shell cmdlets to monitor your Exchange organization. Running cmdlets triggers one or more Operations Manager alerts if a problem is detected.
To learn more about this alert, in Operations Manager, do one or more of the following:
From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
14.0 (Exchange 2010) |
Event ID |
^(2001|1001|3001)$ |
Event Source |
MSExchange Monitoring OutlookConnectivity End To End |
Server Role |
Ex14. Client Access |
Rule Path |
Microsoft Exchange Server/Exchange 2010/Client Access/Outlook/Outlook Connectivity |
Rule Name |
HTTP Connectivity with Autodiscover - Address Book failure (NSPI) |
Explanation
The cmdlet that triggers this event is the Test-OutlookConnectivity cmdlet. The Test-OutlookConnectivity cmdlet is used to test end-to-end Microsoft Outlook client connectivity in the Microsoft Exchange Server 2010 organization. This includes testing for Outlook Anywhere (RPC/HTTP) and TCP-based connections. This Error event indicates that Test-OutlookConnectivity cmdlet could not perform a HTTP Connectivity test of the Autdiscover service due to an a Address Book Name Service Provider Interface error.
User Action
To resolve this error, do one or more of the following:
Review the Application log and System log on your Exchange 2010 servers for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.
To review detailed information about the cause of this alert, use the Operations Console in Operations Manager. For more information, see the introduction to this topic.
EEM_TrySelfHelpOrAssistedSupport
For More Information
If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.